2 Intern

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1.8K Posts

September 8th, 2005 16:00

You don't state it in your request, so I'm going to assume that you did install the router software that came with the router.

Okay, try this... Reconnect your router back in to your network. Power off modem, router and computer that is hardwired to the router. Power up in this order after about a minute.

1) Modem: wait till it completes it's POST checks (one minute should be enough time)

2) Router: check that all proper LED lites are working on front panel

3) Computer that is hardwired to router

Go back into the CLI and type: ipconfig/all  Does it show an I.P. address, subnet mask and Default gateway address for your network adapter?

If it does, at the cursor type: ping 192.168.0.1  Do you get a reply? This tests the network connection to your router.

See if that helps... Please, respond back with results?

2 Intern

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1.8K Posts

September 8th, 2005 17:00

 

Most brand name routers have a web-based utility program that you go into so you can configure all your computers and network appliances to be recognized by the router. It is part of the installation procedures. Did you accomplish this? 

Message Edited by MRF4700 on 09-08-2005 02:48 PM

5 Posts

September 8th, 2005 17:00

when I ping the address you told me to ping it says "destination host not reachable".:smileysad:

5 Posts

September 8th, 2005 21:00

yes I had the courage to call dell and they said call verizon(who I got the dsl modem from)to reset my dhcp settings.-_-So tomorrow I will be on hold for an hour waiting for someone to respond to my plee of help. Thank you for your help,I appreciate it.

2 Intern

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12K Posts

September 9th, 2005 09:00

Power down everything, and then power back up in this fashion. 

Modem>wait one minute

Router>wait one minute

Computer

Then type http://192.168.0.1 to reach the web based utility to setup the router for your DSL connection (username & connection).  If that address is still unreachable, reset the router with a straightened gem clip on the back and retry this process.

2 Intern

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12K Posts

September 9th, 2005 17:00

Web based e-mail or thru Outlook, etc??  How were you updating your web page before.  Fixing an internet connection should have nothing to do with either of these issues.

5 Posts

September 9th, 2005 17:00

ok I got the wireless problem fixed but now I can't get access to my mail
and I can't upload nothing to my website.

5 Posts

September 9th, 2005 18:00

-_-n/m got it fixed.sorry for the off topic post
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