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8 Posts

22347

November 25th, 2003 19:00

wireless problem

Dimension 2400 running XP Home SP1 - installed Linksys WUSB11, using XP drivers found on Linksys web site. Works fine until I reboot, then unable to connect until I reinstall the same drivers again (correct drivers do load at boot). Before reloading drivers, eveything seems correct, Windows sees the network, but am unable to connect. Linksys is clueless to what is happening or what can be done. Any advice?

8 Posts

November 25th, 2003 19:00

No there is no firmware ugrade for the wireless adapter. There is one for the access point, but as it worked fine, and is working fine with other computers under Win98 and ME, and I can "see" the network from the XP machine, I have not upgraded.

2 Intern

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12K Posts

November 25th, 2003 19:00

Is there a firmware upgrade for the USB device?

795 Posts

November 25th, 2003 19:00

stevelev,

Is SSID broadcast disabled on the router?  If it is, enable SSID broadcast temporarily and see if you can connect to the network.

Post back with the results.

2 Intern

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12K Posts

November 25th, 2003 19:00

Is WEP enabled on the access point and not on the adapter?

8 Posts

November 25th, 2003 20:00

WEP is not configured at all - I don't think I would ever be able to connect if WEP were the issue, but I am able to reconnect after reboot by reloading same drivers through Device Manager

795 Posts

November 25th, 2003 20:00

stevlev,

That's exactly where I was heading. 

Have you tried a different channel to eliminate interference?  Channel 1 or 11 would be a good choice.

8 Posts

November 25th, 2003 20:00

Paladin,

Router and AP are two different pieces of hardware. Firmware on AP does not give me the ability to disable SSID broadcasting, so the AP is broadcasting. Upgrading the firmware would give me the ability to disable, but I know that would not work with WinXP Zero Config.

stevlev

795 Posts

November 25th, 2003 21:00

stevlev,

Well, just for grins you may want to install the Linksys WUSB11 configuration utility and disable WinXP's WZC.  The utility is located on the \utility directory of the WUSB11 CD and has its own setup.exe.  Install it, then disable WZC and reboot the PC.  Then see what happens when the Linksys utility has control.

8 Posts

November 25th, 2003 21:00

Paladin,

Yes, I switched to Channel 11. I don't think it improved reception, and it did not eliminate the problem. After reloading the drivers, the connection is Good, with few dropped packets.

stevlev

795 Posts

November 26th, 2003 11:00

jmwills,

That MSKB article explains a lot.  Thanks.

While I agree with the article saying disabling SSID broadcast is not going to make your wireless network secure, that step is just one in a list of security precautions to take.  I do not understand Microsoft's thinking that if you configure the wireless client for a preferred network that that network must be broadcasting the SSID.  It's short sighted on Microsoft's part, to say the least.  Fortunately, there is a workaround.

8 Posts

November 26th, 2003 11:00

Paladin,

Your are a genius! It worked!  After days of trying myself, hours of tech support with Linksys, and numerous postings on networking boards, you are the one who was able to help!

Thank you so much.

stevlev

2 Intern

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12K Posts

November 26th, 2003 11:00

Learning new things all the time! Thanks Paladin.  Here is a Knowledge base Article that deals with this subject:

http://support.microsoft.com/default.aspx?scid=kb;en-us;811427&Product=winxp

2 Intern

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12K Posts

November 26th, 2003 12:00

I do remember working with this utility for one customer and had forgotten about it.  Fortunately, she had the only Wireless system in the neighborhood, or at least NetStumbler didn't show any others present, so I mconfigured her LAN as the preferred network.

The link to the Cable Guy articles is really resourceful also.

3 Posts

December 14th, 2003 13:00

I don't know if I am having the same problem but here is my situation.  I have a new Dell 4600 with XP Home.  I installed a linksys wireless USB adapter (network already in place).  When I boot the computer the computer the network will not connect.  I do get network available but it will not let me connect.  If I disable the wireless connection (meaning right mouse click in the network connections page) and then enable, it connects quickly and works fine.  Or if I unplug the usb and replug it connects and works fine.  The problem is only on a computer reboot, both a restart and a cold start.

Any ideas?  I have downloaded I think all the XP updates and have also downloaded the latest USB drive from linksys.

Thanks

Mike

2 Intern

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12K Posts

December 15th, 2003 18:00

Do you have the correct SSID named?  Is WEP enabled?
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