Wireless problems

Question

I have since long a desktop with a D-link wireless router connected to a Fuj/Sie-laptop via an external PC-card. Works nicely. Now I have a new Dell Inspiron 510m, with an internal PC-card, and I am not able to get any connection. The small icon in the systray has a red cross, and it says 'Not connected....'.   Can someone give me a hint where to begin? It should be said that the other laptop functions ok all the time, that is, no problem with the net.    My explanations may seem a little strange, but it's not an easy task to explain technical stuff in a foreign tounge. Try answering me in Swedish, and you shall understand!   :-)

bacillus · Answer

the card could be turned off! try using Fn+F2 to turn it on if that is the case.

jeaswe · Answer

Tried that already. Its on  !

bacillus · Answer

Are you sure that the red cross in systray doesn't belong to your onboard LAN as I assume it is not connected via an ethernet cable to anything?

Does device manager see your wireless card as working normally?

jeaswe · Answer

I have two red crosses - one for the LAN, one for the wireless.
Device Manager has nothing bad to say about the wireless card - "fungerar korrekt" it says in Swedish, and that much Swedish I guess you understand.

I'm most grateful for your suggestions, and looking forward to more of them!

jeaswe · Answer

I'll check that up, but as long as another laptop functions wireless I guess that should be ok?

bacillus · Answer

have you wireless encryption enabled on your router?

bacillus · Answer

Technically, that is not true as the other laptop could be using the correct encryption key which was set on the router.

Nevertheless, the fact that you don't know if encryption has been set up on your router usually means that no encryption (i.e. WEP or WPA) has been enabled.

NemesisDB · Answer

double check the card and ensure the antenna wires are properly attached

jeaswe · Answer

I have checked the antennas, and it seem ok to me.   In the systray there is an icon for the internal wireless card, and it cross-checked saying (word-by-word-translation from Swedish) 'outside network interval'. Obviously the problems starts there! But why? -  the other laptop reckons without any problem at all.

jeaswe · Answer

Giving up!

Now I have borrowed 3 laptops of different brands and with internal wireless cards. They all function promptly and perfectly in my network. But the Dell Inspiron - not at all. And I can't get any support from Dell since I have no Service Tag available.

So, I am returning it, just don't know the procedure yet.

Thank You all for your efforts in trying to help me out!

Networking, Internet, & Bluetooth

Wireless problems

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