414 Posts

June 6th, 2008 12:00

you are probably doing all the right things. I subscribed to a thread on the forum about 6 months ago. I and another 1501 owner both received support from Dell. In my case, it involved reinstalling Windows, the recovery disk and plenty of antivirus work. Nothing of any particular note was found on the antivirus side and the other work was to no effect. My computer tended to start off well, with a 18mb connection, which, after about 30 minutes, dropped down to 1 or 2 mb. At this point Task Manager reported that the program sending the item over the network was not responding. If you ignore this for a while, it will, in fact send the file over the network, but it is very, very slow. The other chap had a similar experience.

 

I'm running a wireless Netgear network, the server computer and my son's desktop are fine - the Dell remains as above. The Dell is only about 12 foot from the router. I've not tried it with a cable, but I might.

 

My machine is now out of warranty and the problem persists. The solution might be to disable the built in card and obtain a slot-in one.

 

Oh, yes, one more thing - my Dell was absolutely fine on the internet, with download speeds being excellent. It was only when trying to communicate with another computer on the network that the intense slowness kicked in. 

Message Edited by Delierious on 06-06-2008 08:56 AM

1.1K Posts

June 6th, 2008 13:00

Do you have VISTA or XP?

1.1K Posts

June 6th, 2008 13:00

Darn,

 

I would be pretty much useless at this point as I  have not used XP in 7 months.  Been using mostly VISTA since Februray of 2007.  But I find any answer, I'll pass it along.


Good luck.

5 Posts

June 6th, 2008 13:00

Sorry, I'm on XP

9 Posts

June 7th, 2008 03:00

I just posted a thread below, I am suffering the same thing with a 1501, 1390 mini card and Vista

 

Everything worked fine untill one day I cannot connect wirelessly anymore, I just get either complete lack of speed, an inidentified network error, or connected locally only. 

 

Other computers on the network have absolutely no prolbem. 

I also notice that I am getting alot of recieved packets over the wireless in the range of 1.8million in a matter of 10min, which shouldnt be the case. No firmware updates for the card have worked either

 

Could this be a failure of the 1390 card??

5 Posts

June 7th, 2008 08:00

I'm not sure my problem is realted to the card, it's just strange I can't open the WLAN card utility AT ALL. When I click on it nothing happens?!?!?

5 Posts

June 9th, 2008 18:00

It's now been 4 days without any solution.

 

Anyone know where I can download a copy of Dell WLAN card utility? I'd like to try reinstalling it.

5 Posts

June 18th, 2008 19:00

Does anyone from Dell ever answer these threads!!!??? It seems once they have your money and the product is out of warranty they're no longer interested!

 

I've been doing a bit more research.....

 

In Windows Task Manager I'm seeing a program called BCMWLTRY.EXE, which apparenty is related to the wireless card driver. This is giving a huge amount of page faultswhich I'm also guessing is relating to the virtual memory problems that I've been having.

 

Anyone have any idea about how to go about fixing this?

414 Posts

June 18th, 2008 23:00

Dell does come along from time to time, that's how they came to try and sort me out. On the other matter, if you don't make use of Broadcom, you can remove the exe file (preferably through Control Panel); look here

4 Operator

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14.4K Posts

June 19th, 2008 00:00

Matt1

these are user to user forums and with the exception of a moderator not many from Dell actually hang around on these bords. That being said there are a great many experienced users who have a lot of knowledge and tips that they are more than willing to provide and try and help other users like yourself solve issues one is having with their system. 

 

"I found this bit of info on the BCMWLTRY.exe file...

 

bcmwltry.exe is the tray bar process for the Broadcom Corporation Wireless Network software. This process gives you easy access to the software related the product above and can be removed to free up system resources

 

So according to this you can just remove it. There are two ways to access the wirless capabilities of a wireless card. One being the supplied software by the mfr. The other is to use the Windows wireless zero configuration(WZC) to run the card. Most of the posters will perfer theWZC over the mfrs software.

 


To use the WZC first make sure it is set to auto by going to Start>run>type services.msc. 

in the window that pops up scroll down untill you see the listing for wireless zero. Double click on it and in the pop up set it or make sure it is set to auto as to how it runs.


Once done exit and open control panel. open network connection. Right click on the wireless connection and select properties. In the properties box select the wireless networks tab.on the tab make sure the box "allow windows to configur my network connections. click ok and it will ask you to select your network and enter your security info. 

Message Edited by Davet50 on 06-18-2008 09:29 PM
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