Unsolved

This post is more than 5 years old

9 Posts

8062

March 21st, 2005 19:00

Wireless Router connection problems

I have a Dell 4700 and us a D-Link router model DI-624 and connected to the internet by way of cable. The problem Im having is staying connected to the internet. I can stay online some times for hours before I get disconnected. The disconnect is very brief, lasting only a second or two. I have tried to reboot both modem and router several times but that doesn't seem to work. I have had my internet service tech check to see if he could figure what's happening but still no luck.
Is there a way to delete my Ethernet so that it can be reset?? I don't have a separate card, its intergrated on the Mother board. Any help would be appreciated
Win XP Home version
P4 3.0
512 memory

2 Intern

 • 

3.2K Posts

March 21st, 2005 22:00

Have you downloaded and installed the newest firmware for the wireless router? . . firmware can make a big difference in how well wireless works

wrs

 

9 Posts

March 22nd, 2005 01:00

Simpswr... Yes I downloaded and installed the newest firmware recently, but that had no effect. The odd thing about how my connection drops me is that its always more noticable while on AOL. Only because when I get dropped AOL restarts its self.
I have disconnected the router and went right from the modem to my computer and this still happens. I tend to wonder if there is a glitch with my Adelphia connection that momentary drops the signal. I have read that if your cable signal is either to strong or to weak it can drop your connection. Anyone else ever hear of this?? or have any idea as to what more I can try?
This is getting to be a real pain

2 Intern

 • 

3.2K Posts

March 22nd, 2005 10:00

Your cable company can check the line voltage from their office . . I'd give them a call and have them troubleshoot it.  They will want you to hook the modem directly to the pc . . they will not usually help with a router, but the router does not seem to be your issue.
 
wrs

9 Posts

March 22nd, 2005 12:00

Simpswr..

I will call them and see if this time they can get to the root of this issue. The last time they came it seemed I knew more than they did and thats not saying much..lol. Thanks for your in put

Top