Wireless router + laptops work, wired desktop does not.

Which model computer is it?  Which version of Windows?  Which network adapter is installed?  To help troubleshoot this problem, on the computer with the problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.

 

Steve

Okay. I'm not sure what model computer ect it is, so i went to system properties. Not sure if thats what you're looking for but? It says.

System:

Microsoft Windows XP

Home Edition

Version 2002

Service Pack 2

 

and at the bottom it says

Manufactured and supported by: Dell computer corp.

Dell DIMENSION DIM2400

Intel(R)

Celeron(R) CPU 2.40GHz

2.39GHS, 512 MB of RAM

 

 And seen as the internet isn't working I can't copy and paste it in so you'll have to bare with me.

After I typed ipconfig/all it gave me this.

 

Windows IP Configuration

Host name - CC359051-B

Primary Dns Suffix -

Node Type - Broadcast

IP Routing Enabled - No

WINS Proxy Enabled - No

DNS Suffix Search List - gateway.2wire.net

 

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffis - gateway.2wire.net

Description - Broadcom 440x 10/100 Integrated Controller

Physical Address - 00-0D-56-2A-CE-82

Dhcp Enabled - Yes

Autoconfiguration Enabled - Yes

IP Address - 172.16.1.36

Subnet Mask - 255.255.0.0

Default Gateway - 172.16.0.1

DHCP Server - 172.16.0.1

DNS Servers - 172.16.0.1

Lease Obtained - Sunday, August 03, 2008 11:49:34 PM

Lease Expires - Monday, August 04, 12:49:34 AM

 

C:\Documents and Settings\ANDREW>

 

The model of your computer is a Dimension 2400 (it probably says that right on the front of the tower!)     You are getting an IP address from the modem, so it must be a software problem.  As a troubleshooting step, try booting the computer to Safe Mode with Network Support and see if the internet connection works.  If it works in Safe Mode with Network Support, it says that something is loading during normal startup that is messing up your internet connection   Report back what you find.

 

Steve

In safe mode there was still no internet connection, and yes I did choose safe mode with network connections. But I did find that my computer runs much faster in safe mode. I may try using a different, newer modem that my parents don't have a use for anymore. I don't know if it will make a difference or what but who knows it could.

 

edit: the new modem didn't make a difference :(

I honestly have no idea what is wrong with it. Anyways, any ideas on what might be wrong?

:O

I found that when the phone rings the Broadband Link light flashes from green to orange.

I don't know why that is because I haven't been messing around with it, and it usually doesn't do this? Could that be the problem? Maybe a software error... I don't know if this helps you figure it out at all but it could be important i guess.

Is this a cable or dsl connection?  If dsl, do you have the proper filters installed on the phone lines?

 

Steve

I had exactly the described problem recently,of a wireless network connection, but limited or no internet connection from a wireless desktop, but the laptops and wired connections all worked fine.

 

The solution was to reload the desktop wireless card drivers from the Dell website.  There was no obvious reason why the installed drivers should have stopped working - my guess is some unintended Windows update caused the problem, but after downloading the correct drivers and installing, all works as desired.  Obviously if yours isn't a Dell wireless card then yo'll need the appropriate maker's drivers, but the principle would be the same.

 

Regards

 

Led