wireless router problem

Which model computer?  Which wireless network card?  Did you install the drivers for the wireless network card?  Does the wireless card show up in Device Manager?  Does it show up in Network Connections?  Please provide a bit more information to work with here!

Steve

inspiron 5150

dell truemobile 1300 wlan mini pci card

yes version 3.20.23.0

yes for showing in device manager

yes for show up in network connections

if i run diagnostics test all pass except memory test

Did you set the router up?  If you have a computer that is making a sucessful conection to the router, you should be able to go into the router's configuration utility and see.   To get into the utility, open Internet Explorer and type http://192.168.2.1 into the Address Bar and click Go.   If you changed the defualt username and password, you will have to enter it to get into the utility.  Otherwise the default username and password are admin and admin.  Have you looked at the user's guide that came with the router?

Steve

yes i looked at the users guide.  i followed instructions step by step.  it appears to be fine but at the very end it says it can't find it.

i did as u said the host name is mom-laptop the ssid is wireless the channel is 6 the isp is wan ethernet mac and there is a mac address

router mode is Gateway

Any idea what else i can do?

On the diagnostics tab on the card utility, the microcode memory test fails.  Everyother test passes.

Could this be what the problem is?

This is normal.  The memory test will fail on any network adapter that does not have memory chips.  Since none of the wireless cards that Dell ships have memory on them, the memory test will always fail.  This is not your problem!

You said in a previous message " it can't find it".  What can't find what?  The name of your wireless network is "wireless".  The question I had asked is whether or not the SSID is set to be hidden or on some routers this would be SSID Broadcast.  If you somehow set the router up to hide the SSID or to disable SSID broadcast, then you will not see your wireless network in View Available Wireless Networks.  So I ask this question again SSID broadcast enabled or disabled or is SSID set to hidden?

Steve

wireless network is enabled .  It is not hidden.Thanks for telling me how to access the info.

After I did the whole router setup, the utility said unable to detect dell truemobile 802.11 b/g router.

Could this be true, considering i accessed info using http://192.168.2.1 ?

Again, thanks for taking the time to help me.

I also noticed that PPoE is not enabled.  Is that relavant?

Also, on the routing table I have 3 INF types.  Two of the INF Types have information. The last (third) Type has 0.0.0.0 for destination IP Address and Subnet Mask.  It ,however, does have a Gateway IP address.  All three have a Hop Count of 1, whatever that means.

I hope this additional information will somehow help you help me.

                     Thank you,

                      Leslie

You say "the utility said unable to detect dell truemobile 802.11 b/g router".  Which utility are you talking about?  Which routing table are you talking about.  You really need to spell things out in detail, as I cannot see what you are doing from here.

Steve

Again, which utility is this?  Did you install the buggy software for the router?  If so, uninstall it.  You don't need it.

Steve

Under Start Programs dell trumobile I have 2 card utilities listed:

 1400 dual band wlan mini-pci card utility and

1300 wlan mini-pci card utility

Until I here from you I haven't uninstalled them.

They came on the trumobile instalation CD and were installed upon installation.