Did you have any encryption settings between the router and the laptop on your network? These need to match identically in order to allow access. Did you run the laptop through its wireless network wizard?

What exactly does the memory failure message say?

As far as I know all the network name, password & WEP key are all correct & the same on both router & laptop. Diagnostics say everything passed except memory - message: The WLAN (EEE 802.1.1) wireless networking harware is not functioning properly. Please contact your hardware provider.  However, when I check the Dell wireless card in Device Manager it says it is functioning fine! Under Link Status the Gateway IP address says Not Available.  When I do ipconfig/release it says, no operation can be performed on Local Area Connection while it's disconnected.

Is your laptop connected wirelessly to the router, or hard-wired to one of the ethernet ports of the router? For troubleshooting, until you fix the problem it's probably best to hardwire your laptop to the router and have no encryption settings on your network.

Open a Command Prompt window and type ipconfig/all at the cursor? Hit enter. Copy and paste the result info into a reply post.

 

 

Was connected wirelessly, however, here is the ipconfig/all hard wired version:

 

Microsoft Windows XP [Version 5.1.2600]

(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Bonnie>ipconfig/all

Windows IP Configuration

        Host Name . . . . . . . . . . . . : LAPTOP

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Hybrid

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

        DNS Suffix Search List. . . . . . : domain_not_set.invalid

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . : domain_not_set.invalid

        Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont

roller

        Physical Address. . . . . . . . . : 00-15-C5-03-85-9F

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.1.101

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.1.1

        DHCP Server . . . . . . . . . . . : 192.168.1.1

        DNS Servers . . . . . . . . . . . : 206.13.29.12

                                            206.13.30.12

        Lease Obtained. . . . . . . . . . : Thursday, March 22, 2007 6:28:44 PM

        Lease Expires . . . . . . . . . . : Friday, March 23, 2007 6:28:44 PM

Ethernet adapter Wireless Network Connection 4:

        Media State . . . . . . . . . . . : Media disconnected

        Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card

        Physical Address. . . . . . . . . : 00-16-CE-1F-32-26

After you made all these changes, did you power cycle your network hardware? Are there other computers on your network that have internet/network access, or is your laptop the only computer on your network that isn't working?

 

To power cycle your network, remove power from everything.(Cable/DSL modem, router, and laptop) Wait 5 mins. then power on the Cable/DSL modem. Wait 1-2 mins. then power up the router. Wait another 1-2 mins. then power up your laptop. See if that fixes the problem...

 

If it doesn't, try downloading the utility from this site and run it for errors on your laptop:

 

http://www.cexx.org/lspfix.htm

 

Also, you might want to contact your ISP's tech support and see if they can "ping" your cable/DSL modem for verification.