Unsolved
This post is more than 5 years old
2 Posts
0
1110
June 7th, 2009 19:00
Wrong area for this post...
however, I had no alternative. I need information regarding my laptop that is currently being treated at St. Dell's Hospital in Houston, I believe. The pesky database that houses my laptop's Service Tag number on that which is Dell's great brain, has a hiccup. It shows my warranty as expired, whereas if you click the next tab, it gives the appropriate info.
Long story shory, I cannot contact Tech. Support with my Case # and Dispatch Reference #.
Perhaps you can be of assistance letting me know what is going on with my electronic child?
v/r Victoria
No Events found!
Victoria7713
2 Posts
0
June 7th, 2009 19:00
Thanks !
PudgyOne
11 Legend
•
30.3K Posts
•
106.6K Points
0
June 7th, 2009 19:00
Victoria713,
Please post a thread at DELL New to the Community? and hopefully a Liason can see the post and have yo respond to him. If not, then I will try to find someone to see your post in the New to the Community Forum.
Rick
Please do NOT post those items as they are TOS. You can send them to the Dell Liason if he requests it.
Robert P (retired)
6 Operator
•
9.4K Posts
0
June 8th, 2009 12:00
Victoria,
Sorry you are having difficulties with finding the status of your computer. Please send me your order number, customer number, and a telephone number in a Private Conversation (do not post this information on the Forum) by clicking on "contact" below, then choosing "start a private conversation with Dell-Robert P, and I'll be happy to check for you. Thanks
Regards,
Robert