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25 Posts

31823

July 25th, 2013 13:00

xps 15 wifi

hi just got my new xps15 and knew about the wifi issues in the past but tough my new one would come with the full bios updte that has solved this. how wrong i was, so could someone please direct me to the download link.

thanks

p.s its windows 8 version 

p.p.s otherwise i love it :-)

6 Operator

 • 

1.5K Posts

July 25th, 2013 14:00

Hi killerkilley,

You may update the system BIOS from the link: http://dell.to/146fd8j.

You may check in ‘Device Manager’ which wireless card you are using by following the steps below:

  • Press ‘Windows’ key + R on ‘Desktop’ screen
  • Type ‘devmgmt.msc’ in run box and press ‘Enter’
  • Click > sign next to ‘Network adapters’

Please paste the screenshot of ‘Device Manager’ if possible.

Keep me posted with the information. I will be glad to assist further.

25 Posts

July 25th, 2013 15:00

tried that bios update and said running on an unsupported system

25 Posts

July 25th, 2013 15:00

how do i paste a screenshot????

6 Operator

 • 

1.5K Posts

July 25th, 2013 15:00

Hi killerkilley,

You may update the system BIOS from the link: http://dell.to/167MnCd. Below is the screenshot on how to attach images. To reply click on 'Use rich formatting':

Once you click on the icon, a window will open. Click on 'Browse' to browse the image. Once the file is uploaded, click on 'Insert':

Keep me posted with the information. I will be glad to assist further.

25 Posts

July 26th, 2013 03:00

O and mine is the xps15 l521x

25 Posts

July 26th, 2013 03:00

It says I don't have a privileged account. Also noticed it isn't just WiFi it does it through Ethernet as well

25 Posts

July 26th, 2013 14:00

tried that bios and it came up with a window saying 

error: diver fail while locating smm service.

25 Posts

July 26th, 2013 16:00

hello

6 Operator

 • 

1.5K Posts

July 26th, 2013 19:00

Hi killerkilley,

You may try to update the system BIOS from the file attached below:

 http://en.community.dell.com/cfs-file.ashx/__key/communityserver-discussions-components-files/3324/3034.L421XA14.zip

Hope this helps. Please feel free to reply for any further assistance.

25 Posts

July 27th, 2013 00:00

says running on unsupported system again

25 Posts

July 28th, 2013 00:00

hi is their a fix at all for the wifi issues? been reading different forums and still haven't seen a proper fix. can you please help

thanks

6 Operator

 • 

1.5K Posts

July 29th, 2013 13:00

Hi killerkilley,

I regret for the inconvenience. As requested earlier please paste the screenshot of ‘Device Manager’ with ‘Network Adapters’ expended or share the wireless card installed on the system.

You may try updating the BIOS from the link: http://dell.to/13hmEXu.

Keep me posted with the findings. I will be glad to assist further. 

25 Posts

July 29th, 2013 14:00

screen shot

25 Posts

July 29th, 2013 14:00

tried that bios and managed 2 meg

still using dongle that gives me full

tried a pic on post above :-/

25 Posts

July 29th, 2013 14:00

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