Thanks for reaching out to us and am sorry for any inconveniences you have experienced. You can start updating the Wireless drivers using this link http://dell.to/12QP7Pr and let me know if it helps. Is the dowload speed in 20mbps ever since you use the system? Or to when exactly you experienced the issue? Glad ot help.
DELL-Andrew F
249 Posts
0
August 9th, 2013 03:00
Hi HellzBellz,
Good day and welcome to the community!
Thanks for reaching out to us and am sorry for any inconveniences you have experienced. You can start updating the Wireless drivers using this link http://dell.to/12QP7Pr and let me know if it helps. Is the dowload speed in 20mbps ever since you use the system? Or to when exactly you experienced the issue? Glad ot help.
Thanks and Regards,
HellzBellz
16 Posts
0
August 10th, 2013 01:00
have to wait now . it is in for service
DELL-Andrew F
249 Posts
0
August 12th, 2013 03:00
Hi HellzBellz,
That is noted. Just reach out to us if further help would be needed and I'm glad to assist.
Thanks and Regards,
HellzBellz
16 Posts
0
August 13th, 2013 15:00
first installed the wifi drivers no change then i installed the bluetooth drivers. still only downloading at 20 :(
HellzBellz
16 Posts
0
August 13th, 2013 15:00
just recieved my replacement xps 18 and it also downloads at 20mps. downloading drivers now will let you know if it helps thanks