Hi,

This absolutely sounds like a driver or hardware issue. Did you try re-installing (not updating/upgrading) the Wi-Fi drivers? As in uninstalling it and deleting the driver software for the device, then installing the latest driver for your OS?

Anything in the device manager or event viewer that might give any hints?

Mark

I completely restored the laptop to original factory settings through the boot menu option to restore factory image. (Windows 10 Home).  It was fine last night while I was working on it, then I left it idle overnight, then I started working on it again this morning and it almost immediately started again BSOD with WHEA_UNCORECTABLE_ERROR.  I don't really see anything helpful in the event viewer.  All of the most recent .DMP files are showing WIN8_DRIVER_FAULT in the bucket ID but the process names are different each time.  I've now rebooted several times just in the past few minutes and it doesn't last very long before it crashes (again only on wifi).  In fact it crashed while I was reading your post.

I am not sure what you mean by uninstalling and reinstalling the driver.  Isn't that what restoring the original factory image would have done?  I can uninstall the driver and reinstall it if necessary to try to troubleshoot.  Not sure where to find the original driver though.

Device manager doesn't show any problem drivers and when I tested the network card with Dell SupportAssist it worked ok.  In fact I ran the entire Dell SupportAssist stress tests last night and it worked fine.

Because of the seeming randomness of all this it makes me think that it is a hardware issue and not a driver issue.  But I am certainly not any kind of expert.

Here's the first parts of the two .DMP files:

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffff9d8c69ad7028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000ba000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000011000402, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  f

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffff880b965f3028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000ba000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000011000402, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

BUGCHECK_STR:  0x124_GenuineIntel

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  csrss.exe

CURRENT_IRQL:  f

ps this is really odd.  When I checked SupportAssist history just now it lists the BSODs and it gives completely different information on them, with an Intel graphics kernel error.  ???

Even though I had already reimaged the whole machine back to original factory settings, I went ahead and tried your idea to uninstall and reinstall the network card driver.  So I am now running the latest Killer driver (NOT what Dell says is the most current driver,).  So we shall see what happens now.  After this I think I give up and will RMA back to Dell in Houston (yuk).

Nope.  New network drivers didn't work either.  Sigh.