Unsolved

This post is more than 5 years old

7 Posts

141907

January 18th, 2012 19:00

xps l502x bluetooth problem !!!

plz help me i cant access my bluetooth head set frm my xps l502x its gt a yellow exclamatory mark under headset icon :(

174 Posts

January 18th, 2012 20:00

Did  you order your XPS with Blue tooth?  What is your system configuration as reported by Dell Support Center (Stsrt/Dell Support Center) Detailed System Information?  If you have Blue tooth installed it should be under communication I believe.  You have to have Bluetooth on your PC as well as the appropriate drivers.

7 Posts

January 19th, 2012 09:00

nope i dint order bluetooth headset with ma lap

i am using this one wth ma mobile phone but i cant use wth my lap what shud i do ?

7 Posts

January 19th, 2012 09:00

Dell Support Center: System Information

Thursday, January 19, 2012 10:09:06 PM

 

System Summary

 

Product

Dell System XPS L502X

BIOS Version String

A05

Service Tag

Express Service Code

 

Operating System

 

Name

Microsoft Windows 7 Home Premium Edition (64-bit)

Service Pack

Service Pack 1

Build Number

7601

DirectX Version

11

 

Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (CPU:0)

 

Name

Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz

Cores

2

Threads

4

 

System Memory

 

Total Physical Memory

4.00 GB

Maximum Supported Memory

8.00 GB

 

Battery - Microsoft ACPI-Compliant Control Method Battery

 

Battery Name

Dell

Type

LION - Lithium Ion

Battery Serial Number

136

 

Hard Drive - ST9750420AS

 

Vendor

Seagate

Model Number

ST9750420AS

Serial Number

5WS1QQE4

Marketed Size

750.2 GB

 

Optical Drive - DTSoftBusCd00

 

Model Number

DTSOFT BDROM

Firmware Revision

1.05

 

Optical Drive - PLDS DVDRWBD DS-4E1S

 

Model Number

PLDS DVDRW/BDROM DS-4E1S

Drive Serial Number

102260016394

Firmware Revision

ED15

 

 

Operating System

 

Name

Microsoft Windows 7 Home Premium Edition (64-bit)

Service Pack

Service Pack 1

Build Number

7601

DirectX Version

11

Windows Directory

c:\windows

System Directory

c:\windows\system32

System Name

ASSASSINS-LAP

User Name

ASSASSIN

Windows Experience Index

  

Base Score

4.6

  

Processor Subscore

6.9

  

Memory (RAM) Subscore

5.9

  

Graphics (Aero) Subscore

4.6

  

Gaming Graphics Subscore

6.6

  

Primary Disk Subscore

5.9

  

Assessment State

Valid Scores

  

Assessment Date

31-Jul-11 3:02:56 AM

 

Windows Update

 

Automatic Updates

Notify but do not download

Last checked

2012-01-19 20:23:39

 

 

Security

 

Windows Update

 

Automatic Updates

Notify but do not download

Last checked

2012-01-19 20:23:39

 

Firewall - Windows Firewall

 

Windows Firewall Enabled

Yes

 

Virus Scanner - avast! Antivirus

 

Product Name

avast! Antivirus

Program Up To Date

Yes

On Access Scanning Enabled

Yes

 

 

Motherboard

 

System Board

 

Manufacturer

Dell Inc.

Product

0MY6GN

 

BIOS

 

Vendor

Dell Inc.

Release Date

05/04/2011

BIOS Version String

A05

ROM Size

2.50 MB

 

SMBIOS

 

Version

2.6

 

 

Processors

 

Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (CPU:0)

 

Name

Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz

Cores

2

Threads

4

Signature

206A7h

Family

6h

Model

2Ah

Technology

32 nm

Performance

  

Max Qualified Speed

2.30 GHz

  

Max Turbo Boost Speed

2.89 GHz

  

Current Speed

1.40 GHz

  

Multiplier

x 14.0 (8 - 23)

  

Max Turbo Boost Ratio

x 29

  

Bus Speed

99.78 MHz

Features

MMX, PSE36, EM64T, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, AVX, IDA, XD, VMX

Cache Summary

  

L1 Instruction Cache

2 x 32.00 kB

  

L1 Data Cache

2 x 32.00 kB

  

L2 Cache

2 x 256.00 kB

  

L3 Cache

3.00 MB

 

  

Core : 0

 

  

Temperature

59 C

  

Threads

2

 

  

Core : 1

 

  

Temperature

59 C

  

Threads

2

 

  

L1 Data Cache

 

  

Quantity

2

  

Level

L1

  

Type

Data

  

Size

32.00 kB

  

Associativity

8-Way Set-Associative

  

Line Size

64 bytes

 

  

L1 Instruction Cache

 

  

Quantity

2

  

Level

L1

  

Type

Instruction

  

Size

32.00 kB

  

Associativity

8-Way Set-Associative

  

Line Size

64 bytes

 

  

L2 Cache

 

  

Quantity

2

  

Level

L2

  

Type

Unified

  

Size

256.00 kB

  

Associativity

8-Way Set-Associative

  

Line Size

64 bytes

 

  

L3 Cache

 

  

Quantity

1

  

Level

L3

  

Type

Unified

  

Size

3.00 MB

  

Associativity

12-Way Set-Associative

  

Line Size

64 bytes

 

 

Memory

 

System Memory

 

Total Physical Memory

4.00 GB

Maximum Supported Memory

8.00 GB

 

  

Page Files

 

  

Total Size

3.92 GB

  

Recommended Total Size

4.00 GB

 

    

Page File c:\pagefile.sys

 

    

Location

c:\pagefile.sys

    

Size

3.92 GB

 

  

4096 MB DDR3-SDRAM (1333 MHz)

 

  

Source

SPD

  

Memory Size

4.00 GB

  

Memory Type

DDR3-SDRAM (1333 MHz)

  

Memory Manufacturer

Samsung

  

Memory Manufacture Date

Week 11, Year 2011

  

Memory Part Number

M471B5273CH0-CH9

  

Memory Serial Number

623F95B5

 

 

Batteries

 

Microsoft ACPI-Compliant Control Method Battery

 

Battery Name

Dell

Manufacturer Name

SANYO

Type

LION - Lithium Ion

Battery Serial Number

136

Designed Capacity Percentage

83

Current Charge Percentage

100

Current Charge

47.58 Wh

Full Charged Capacity

47.58 Wh

Designed Capacity

57.72 Wh

Voltage

12.56 V

 

 

Communications

 

Network Card - Intel(R) Centrino(R) Wireless-N 1030

 

MAC Address

bc:77:37:7d:75:94

Adapter Connected

Yes

Current Speed

54.00 Mbps

IP Address

192.168.1.2

IP Mask

255.255.255.0

Gateway IP Address

192.168.1.1

DHCP Server

192.168.1.1

Adapter DHCP Enabled

Yes

Driver Provider

Intel

Driver Version

14.0.1.2, 12-21-2010

 

Network Card - Realtek PCIe GBE Family Controller

 

MAC Address

14:fe:b5:b1:03:a9

Adapter Connected

No

Current Speed

0 bps

IP Address

0.0.0.0

IP Mask

0.0.0.0

Gateway IP Address

0.0.0.0

Adapter DHCP Enabled

Yes

Driver Provider

Realtek

Driver Version

7.41.216.2011, 2-16-2011

 

Bluetooth Port - Generic Bluetooth Adapter

 

Bluetooth Port Address

(BC:77:37:7D:75:98)

Service Name

BTHUSB

Driver Provider

Microsoft

Driver Version

6.1.7601.17607, 6-21-2006

 

 

Hard Drives

 

ST9750420AS

 

Vendor

Seagate

Model Number

ST9750420AS

Serial Number

5WS1QQE4

Firmware Revision

0001DEM1

Size

698.6 GB

Marketed Size

750.2 GB

Cache Size

16 MB

Sector Information

  

Physical Sector Size

4 KB

  

Logical Sector Size

512 B

  

Logical Sector Count

1465149168

Supported Standards

ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5

Supported Transports

SATA Rev 2.6

Rotation Rate

7200 RPM

Total Data Read

1.00 TB

Total Data Written

1.23 TB

Temperature Information

  

Temperature

48 C

  

Minimum Temperature (Power Cycle)

30 C

  

Maximum Temperature (Power Cycle)

49 C

  

Minimum Temperature (Lifetime)

24 C

  

Maximum Temperature (Lifetime)

56 C

  

Maximum Recommended

55 C

  

Maximum Temperature Limit

60 C

  

Minimum Recommended

14 C

  

Minimum Temperature Limit

10 C

SMART Attributes

  

Power Cycles

702

  

Power On Hours

1182

  

Load Cycle Count

9184

  

Reallocations

0

  

Pending Reallocation Count

0

  

Offline Scan Uncorrectable Errors

0

  

Ultra DMA CRC Errors

0

  

Start Stop Count

1412

Security Information

  

Status

User password not set, Security is unlocked, Security is frozen

  

Master Password Capability

High Security

  

Erase Time

144 minutes

  

Excessive Password Attempts

No

 

 

Optical Drives

 

DTSoftBusCd00

 

Model Number

DTSOFT BDROM

Firmware Revision

1.05

Drive Letter

G

Readable Media

CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL, DVD+RW DL, BD-ROM, BD-R, BD-RE

 

PLDS DVDRWBD DS-4E1S

 

Model Number

PLDS DVDRW/BDROM DS-4E1S

Drive Serial Number

102260016394

Firmware Revision

ED15

Supported Standards

ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5, ATA/ATAPI-4

Drive Letter

E

Readable Media

CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-RAM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL, BD-ROM, BD-R, BD-RE

Writable Media

CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL, CD-RW HIGH SPEED

Write Strategy

TAO, SAO, RAW, RAW-MS

 

 

Multimedia

 

Video Card - Intel(R) HD Graphics Family

 

Video Card Chip Type

Intel(R) HD Graphics Family

Video Card Memory

1.77 GB

Video Card BIOS

Intel Video BIOS

Driver Provider

Intel Corporation

Driver Version

8.15.10.2253, 11-28-2010

 

Display - Generic PnP Monitor

 

Mode

1366 x 768 (32-bit) (60 Hz)

Preferred Mode

1366 x 768 (59 Hz)

Signal Type

Digital

 

Sound Card - Realtek High Definition Audio

 

Driver Provider

Realtek Semiconductor Corp.

Driver Version

6.0.1.6449, 8-30-2011

 

Sound Card - Intel(R) Display Audio

 

Driver Provider

Intel(R) Corporation

Driver Version

6.14.0.3074, 10-15-2010

 

 

USB Devices

 

Controller

 

Manufacturer

Microsoft Inc.

Serial Number

100518B

Device Version

1.1.0

USB Version

2.0.0

USB Device Speed

Full-speed USB 1.1 compliant

Driver

c:\windows\system32\drivers\xusb21.sys

Driver Provider

Microsoft

Driver Version

2-15-2007

 

USB Hub

 

Device Version

0.0.0

USB Version

2.0.0

USB Device Speed

High-speed USB 2.0 compliant

Driver

c:\windows\system32\drivers\usbhub.sys

Driver Provider

Microsoft

Driver Version

6.1.7601.17586, 6-21-2006

 

Generic Bluetooth Adapter

 

Device Version

105.1.9

USB Version

2.0.0

USB Device Speed

Full-speed USB 1.1 compliant

Driver

c:\windows\system32\drivers\bthusb.sys

Driver Provider

Microsoft

Driver Version

6.1.7601.17607, 6-21-2006

 

USB Hub

 

Device Version

0.0.0

USB Version

2.0.0

USB Device Speed

High-speed USB 2.0 compliant

Driver

c:\windows\system32\drivers\usbhub.sys

Driver Provider

Microsoft

Driver Version

6.1.7601.17586, 6-21-2006

 

USB Composite Device

 

Device Version

9.0.1

USB Version

2.0.0

USB Device Speed

High-speed USB 2.0 compliant

Driver

c:\windows\system32\drivers\usbccgp.sys

Driver Provider

Microsoft

Driver Version

6.1.7601.17586, 6-21-2006

 

 

Input Devices

 

Keyboard - Standard PS/2 Keyboard

 

Manufacturer

(Standard keyboards)

Driver Path

c:\windows\system32\drivers\i8042prt.sys

Driver Version

6.1.7601.17514, 6-21-2006

 

Mouse - Synaptics PS/2 Port TouchPad

 

Manufacturer

Synaptics

Driver Provider

Synaptics

Driver Path

c:\windows\system32\drivers\i8042prt.sys

Driver Version

15.2.6.0, 12-16-2010

 

 

Printers

 

Nitro PDF Reader Driver 2

 

Model

Nitro PDF Reader Driver 2

Path

Nitro PDF Creator 2 (Reader)

 

Microsoft XPS Document Writer

 

Model

Microsoft XPS Document Writer

Path

Microsoft XPS Document Writer

 

Canon MP250 series Printer

 

Model

Canon MP250 series Printer

Path

Canon MP250 series Printer

Default Printer

Yes

 

Product Version: 3.1.5907.16

 

174 Posts

January 19th, 2012 17:00

nope i dint order bluetooth headset with ma lap

i am using this one wth ma mobile phone but i cant use wth my lap what shud i do ?

Not the headset.   One would think that any bluetooth device should connect to the XPS 15 laptop that has bluetooth available.  It appears yours has a Bluetooth adaptor.  You can go to Dell web site and check your PC configuration.  When you enter your service code there, it will tell you the "original" configuration based on your order.  In that list it should say Bluetooth some where and have a part number listed or it will be part of the 19 in one media adaptor with bluetooth.  You need to be sure you have the driver installed and that you have the latest driver version. 

There is a proceedure for "pairing" the bluetooth devices.  Some bluetooth headsets will only work with one device at a time.   If your headset is paired to your mobile phone, you may have to unpair it from your phone and pair it to the laptop.  Some head sets can be paired to more than one device. 

Check your headset manual and follow their pairing method.

Search on Dell for more about bluetooth.

7 Posts

January 19th, 2012 18:00

hey i already unpaired ma headset wth ma phone and tried to connect wth ma lap but its nt wrkng :(

7 Posts

January 19th, 2012 18:00

 

                                                                           

System Summary

 

Service Tag:

    Change Service Tag

System Type:

XPS XPS 15 (L502X)

Ship Date:

14-07-2011

Country:

India

Quantity

Parts #

Part Description

1

0MMWG

2nd generation Intel® Core⿢ i5-2410M processor 2.30 GHz with Turbo Boost 2.0

1

12R07

Free 6-month subscription to PHR HealthConnect

1

1NTJ9

Stage SW - Framework

1

221HT

McAfee® SecurityCenter⿢ 11 (Multi Language) - 30 days

1

253VN

INFO,DX@V,110000

1

2864D

SCR,M3X3,KSH,MS,BLO

1

2RY75

SRV,SW,WIDI,INTEL,U/OPTM,L502X

1

2XK0V

INFO,WINRE-BASE,500,MB-PTN

1

30G6V

Genuine Windows® 7 Home Premium SP1 64bit Media DVD(Multiple Language)

1

4270E

SCR,M2X3,KSH,MS,BLO

1

45CXX

SRV,SW,EBAY-WEBSLICE

1

4D8FF

INFO,RYLTY,PDVD,3D,9.6

2

63PDH

SCR,M2.5X5,PHH,TF,BCS

1

6T9G4

Stage SW - Photo

1

6X19N

SRV,SW,WIN-LIVE,WAVE4,CSMR

1

6XDKP

ASSY,BZL,LCD,PLSTC,L502X

1

70RCC

Disney Blu-ray disks - Adventure bundle

1

7KGX9

CRD,WRLES,INTEL1030,WW

1

7V6PM

SRV,DRVR,VID,DISCRT/3D,L502X

1

82JMG

SHP MTL,CSHN,SXPS15,BTM,EPE

1

8564U

INFO,SW,DEFAULT,NTFS A00

1

953DN

SRV,SW,PDVD,3D,9.6

1

98WXP

SRV,DRVR,NTWK,10/13/63,L502X

1

9TP68

Genuine Windows® 7 Home Premium SP1 64bit (English)

1

CMJXH

SRV,DRVR,CMRA,XPS,L502X

1

CT097

SRV,OS,FLASH,INSTALLER

1

CT359

INFO,SW,MCAFEE-SEC-PROVIDER

1

DW8YJ

driver for Intel WiDi Wireless Display

1

F0VXH

INFO,ROYALTY,ARCSOFT-PHOTO

1

F71M6

Litho Box Shipment box

1

FC2P3

SRV,DRVR,AUD,XPS,L502X

1

GKFHK

SCR,M2.5X4,PHH,SLVR,NPL,L501X

1

GR6PD

MOD-SRV,SW,6230,WLAN/BT,L502X

1

GV0CP

Windows Live Software

1

GW783

SHP MTL,BAG,NBK,12.5X18,PLYFM

1

GYD9F

KIT,SW,RXO,CRTR,STRT

1

H2NFC

KIT,MEDIA,DVD,DRVR,RDVD,L502X

1

HY806

SRV,SW,DELL-WELCOME,TLOB

1

HYJ4V

ASSY,CVR,KYBD,SND,TPAD,L502X

1

J802J

LBL,INFO,NBK,INSP,BTSS

1

JK299

LBL,XPRS,DLVRY,APCC/CCC

2

JRR02

INFO,WIN7

1

K491T

Skype Software

1

KNTM4

SHP MTL,CSHN,SXPS15,TOP,EPE

1

M239M

My Dell Download

1

M951C

SRV,SW,GDE,CLNT,EN,WW

1

MKFP7

INFO,RYLTY,OFC-2010,STARTER

1

MN919

INFO,PART,PERIPHERAL,BD-RE

1

MTJKD

INFO,DATA-ALIGN,4096

1

MV9NJ

SRV,SW,OFC-2010,MLANG

1

N162M

SRV,SW,LTG,DELL-DOWNLOAD-FLAG

1

N21N2

TSH,DIB,ENG,ICC

1

N5K09

DVDRW/BD-ROM,12.7,SATA,HLDS

1

NJPXM

Free 4-week subscription to Seventymm.com

1

NW5R6

BRKT,MET,ODD,BTM,C/O/L

1

P32WG

Windows(R) 7 Home Premium COA Label (IND)

1

P53M4

SRV,SW,CRTV,PANZER,1.2,W#2

1

P575H

INFO,SW,NO-KIT

1

PDNPW

Internal High-Definition 5.1 Performance Audio with SoundBlaster X-Fi Audio

1

PN7N1

Panzer Software

1

R2TW4

INFO,SW,EBAY-WEBSLICE,RYLTY

1

R43KP

TSH,NVIDIA,A/C

1

RDX94

SRV,DRVR,CHIPSET,XPS,L502X

1

T2673

SRV,OS,WXP,OCA-MARKER

1

T78NR

Sensible Vision FastAccess Facial Recognition Software

1

TD166

Express Delivery

1

TM318

INFO,SLP2,ENABLE,VISTA

1

TWH6D

INFO,RYLTY,SNVS,FCRG,3.X

1

VDFRJ

INFO,RYLTY,VIDEO,STAGE

1

VK351

INFO,RYLTY,DSO,2GB-FREE

1

VPMNG

SRV,DRVR,CTL,USB,XPS,L502X

1

W3Y7C

BTRY,PRI,56WHR,6C,LITH,SANYO

1

W53NV

INFO,RYLTY,CRTV,CMRA,CSMR,2.X

1

W728F

SRV,OS,WXP,VSTA,IE8 INSTALLER

1

WC3YD

KIT,SW,CRTV,CMRA,CSMR,2.0

1

WGWT7

SRV,SW,CRTV,CMRA,CSMR,2.X

1

WRTX3

INFO,.NET@V,40000

1

WY4K8

XPS L502X Direct Base

1

X213C

MOD,CORD,PWR,250V,1M,C5,IDA

1

XM544

WinRE software

1

YD4C2

SRV,APPS,13/63,BLTH,L502X

1

YGC6T

SRV,SW,QIK-SET,XPS,L502X

1

YPHG1

SRV,OS,WIN7,ROLLUP,Q982018

1

YT80V

INFO,DSO,2GB-FREE

 

11 Legend

 • 

30.3K Posts

 • 

106.6K Points

January 19th, 2012 19:00

Askar007,

 

Places to look to see if your bluetooth Connection is enabled

 

Start, in search, type

 

bttray

 

click on it. This will put the bluetooth icon in the system tray, near the clock. It can be enabled/disabled there.

 

Also run the Finding System Information Tool and post the information back here. This will give us a better idea of what is installed.

 

 

Rick

7 Posts

January 21st, 2012 19:00

hey i hav another problem with ma lap that is i cant access the two touch buttons

the instant access button and the button related to sound plz help me ...........

i recently changd ma laps speakers from dell service because the old one got some kind of jarring sound coming from

it when i saw movies ..............

so plz plz help me wth ds also ....

7 Posts

January 21st, 2012 19:00

hey aftr running that system info.exe file it shows the file systeminfo.txt is saved at "c:/systeminfo.txt" bt i couldn't find ne such files there :(

but i got my system information from dell support centre software here it is .....

Dell Support Center: System Information

Thursday, January 19, 2012 10:09:06 PM

 

System Summary

 

Product

Dell System XPS L502X

BIOS Version String

A05

Service Tag

 

Express Service Code

 

 

Operating System

 

Name

Microsoft Windows 7 Home Premium Edition (64-bit)

Service Pack

Service Pack 1

Build Number

7601

DirectX Version

11

 

Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (CPU:0)

 

Name

Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz

Cores

2

Threads

4

 

System Memory

 

Total Physical Memory

4.00 GB

Maximum Supported Memory

8.00 GB

 

Battery - Microsoft ACPI-Compliant Control Method Battery

 

Battery Name

Dell

Type

LION - Lithium Ion

Battery Serial Number

136

 

Hard Drive - ST9750420AS

 

Vendor

Seagate

Model Number

ST9750420AS

Serial Number

5WS1QQE4

Marketed Size

750.2 GB

 

Optical Drive - DTSoftBusCd00

 

Model Number

DTSOFT BDROM

Firmware Revision

1.05

 

Optical Drive - PLDS DVDRWBD DS-4E1S

 

Model Number

PLDS DVDRW/BDROM DS-4E1S

Drive Serial Number

102260016394

Firmware Revision

ED15

 

 

Operating System

 

Name

Microsoft Windows 7 Home Premium Edition (64-bit)

Service Pack

Service Pack 1

Build Number

7601

DirectX Version

11

Windows Directory

c:\windows

System Directory

c:\windows\system32

System Name

ASSASSINS-LAP

User Name

ASSASSIN

Windows Experience Index

  

Base Score

4.6

  

Processor Subscore

6.9

  

Memory (RAM) Subscore

5.9

  

Graphics (Aero) Subscore

4.6

  

Gaming Graphics Subscore

6.6

  

Primary Disk Subscore

5.9

  

Assessment State

Valid Scores

  

Assessment Date

31-Jul-11 3:02:56 AM

 

Windows Update

 

Automatic Updates

Notify but do not download

Last checked

2012-01-19 20:23:39

 

 

Security

 

Windows Update

 

Automatic Updates

Notify but do not download

Last checked

2012-01-19 20:23:39

 

Firewall - Windows Firewall

 

Windows Firewall Enabled

Yes

 

Virus Scanner - avast! Antivirus

 

Product Name

avast! Antivirus

Program Up To Date

Yes

On Access Scanning Enabled

Yes

 

 

Motherboard

 

System Board

 

Manufacturer

Dell Inc.

Product

0MY6GN

 

BIOS

 

Vendor

Dell Inc.

Release Date

05/04/2011

BIOS Version String

A05

ROM Size

2.50 MB

 

SMBIOS

 

Version

2.6

 

 

Processors

 

Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (CPU:0)

 

Name

Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz

Cores

2

Threads

4

Signature

206A7h

Family

6h

Model

2Ah

Technology

32 nm

Performance

  

Max Qualified Speed

2.30 GHz

  

Max Turbo Boost Speed

2.89 GHz

  

Current Speed

1.40 GHz

  

Multiplier

x 14.0 (8 - 23)

  

Max Turbo Boost Ratio

x 29

  

Bus Speed

99.78 MHz

Features

MMX, PSE36, EM64T, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, AVX, IDA, XD, VMX

Cache Summary

  

L1 Instruction Cache

2 x 32.00 kB

  

L1 Data Cache

2 x 32.00 kB

  

L2 Cache

2 x 256.00 kB

  

L3 Cache

3.00 MB

 

  

Core : 0

 

  

Temperature

59 C

  

Threads

2

 

  

Core : 1

 

  

Temperature

59 C

  

Threads

2

 

  

L1 Data Cache

 

  

Quantity

2

  

Level

L1

  

Type

Data

  

Size

32.00 kB

  

Associativity

8-Way Set-Associative

  

Line Size

64 bytes

 

  

L1 Instruction Cache

 

  

Quantity

2

  

Level

L1

  

Type

Instruction

  

Size

32.00 kB

  

Associativity

8-Way Set-Associative

  

Line Size

64 bytes

 

  

L2 Cache

 

  

Quantity

2

  

Level

L2

  

Type

Unified

  

Size

256.00 kB

  

Associativity

8-Way Set-Associative

  

Line Size

64 bytes

 

  

L3 Cache

 

  

Quantity

1

  

Level

L3

  

Type

Unified

  

Size

3.00 MB

  

Associativity

12-Way Set-Associative

  

Line Size

64 bytes

 

 

Memory

 

System Memory

 

Total Physical Memory

4.00 GB

Maximum Supported Memory

8.00 GB

 

  

Page Files

 

  

Total Size

3.92 GB

  

Recommended Total Size

4.00 GB

 

    

Page File c:\pagefile.sys

 

    

Location

c:\pagefile.sys

    

Size

3.92 GB

 

  

4096 MB DDR3-SDRAM (1333 MHz)

 

  

Source

SPD

  

Memory Size

4.00 GB

  

Memory Type

DDR3-SDRAM (1333 MHz)

  

Memory Manufacturer

Samsung

  

Memory Manufacture Date

Week 11, Year 2011

  

Memory Part Number

M471B5273CH0-CH9

  

Memory Serial Number

623F95B5

 

 

Batteries

 

Microsoft ACPI-Compliant Control Method Battery

 

Battery Name

Dell

Manufacturer Name

SANYO

Type

LION - Lithium Ion

Battery Serial Number

136

Designed Capacity Percentage

83

Current Charge Percentage

100

Current Charge

47.58 Wh

Full Charged Capacity

47.58 Wh

Designed Capacity

57.72 Wh

Voltage

12.56 V

 

 

Communications

 

Network Card - Intel(R) Centrino(R) Wireless-N 1030

 

MAC Address

bc:77:37:7d:75:94

Adapter Connected

Yes

Current Speed

54.00 Mbps

IP Address

192.168.1.2

IP Mask

255.255.255.0

Gateway IP Address

192.168.1.1

DHCP Server

192.168.1.1

Adapter DHCP Enabled

Yes

Driver Provider

Intel

Driver Version

14.0.1.2, 12-21-2010

 

Network Card - Realtek PCIe GBE Family Controller

 

MAC Address

14:fe:b5:b1:03:a9

Adapter Connected

No

Current Speed

0 bps

IP Address

0.0.0.0

IP Mask

0.0.0.0

Gateway IP Address

0.0.0.0

Adapter DHCP Enabled

Yes

Driver Provider

Realtek

Driver Version

7.41.216.2011, 2-16-2011

 

Bluetooth Port - Generic Bluetooth Adapter

 

Bluetooth Port Address

(BC:77:37:7D:75:98)

Service Name

BTHUSB

Driver Provider

Microsoft

Driver Version

6.1.7601.17607, 6-21-2006

 

 

Hard Drives

 

ST9750420AS

 

Vendor

Seagate

Model Number

ST9750420AS

Serial Number

5WS1QQE4

Firmware Revision

0001DEM1

Size

698.6 GB

Marketed Size

750.2 GB

Cache Size

16 MB

Sector Information

  

Physical Sector Size

4 KB

  

Logical Sector Size

512 B

  

Logical Sector Count

1465149168

Supported Standards

ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5

Supported Transports

SATA Rev 2.6

Rotation Rate

7200 RPM

Total Data Read

1.00 TB

Total Data Written

1.23 TB

Temperature Information

  

Temperature

48 C

  

Minimum Temperature (Power Cycle)

30 C

  

Maximum Temperature (Power Cycle)

49 C

  

Minimum Temperature (Lifetime)

24 C

  

Maximum Temperature (Lifetime)

56 C

  

Maximum Recommended

55 C

  

Maximum Temperature Limit

60 C

  

Minimum Recommended

14 C

  

Minimum Temperature Limit

10 C

SMART Attributes

  

Power Cycles

702

  

Power On Hours

1182

  

Load Cycle Count

9184

  

Reallocations

0

  

Pending Reallocation Count

0

  

Offline Scan Uncorrectable Errors

0

  

Ultra DMA CRC Errors

0

  

Start Stop Count

1412

Security Information

  

Status

User password not set, Security is unlocked, Security is frozen

  

Master Password Capability

High Security

  

Erase Time

144 minutes

  

Excessive Password Attempts

No

 

 

Optical Drives

 

DTSoftBusCd00

 

Model Number

DTSOFT BDROM

Firmware Revision

1.05

Drive Letter

G

Readable Media

CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL, DVD+RW DL, BD-ROM, BD-R, BD-RE

 

PLDS DVDRWBD DS-4E1S

 

Model Number

PLDS DVDRW/BDROM DS-4E1S

Drive Serial Number

102260016394

Firmware Revision

ED15

Supported Standards

ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5, ATA/ATAPI-4

Drive Letter

E

Readable Media

CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-RAM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL, BD-ROM, BD-R, BD-RE

Writable Media

CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL, CD-RW HIGH SPEED

Write Strategy

TAO, SAO, RAW, RAW-MS

 

 

Multimedia

 

Video Card - Intel(R) HD Graphics Family

 

Video Card Chip Type

Intel(R) HD Graphics Family

Video Card Memory

1.77 GB

Video Card BIOS

Intel Video BIOS

Driver Provider

Intel Corporation

Driver Version

8.15.10.2253, 11-28-2010

 

Display - Generic PnP Monitor

 

Mode

1366 x 768 (32-bit) (60 Hz)

Preferred Mode

1366 x 768 (59 Hz)

Signal Type

Digital

 

Sound Card - Realtek High Definition Audio

 

Driver Provider

Realtek Semiconductor Corp.

Driver Version

6.0.1.6449, 8-30-2011

 

Sound Card - Intel(R) Display Audio

 

Driver Provider

Intel(R) Corporation

Driver Version

6.14.0.3074, 10-15-2010

 

 

USB Devices

 

Controller

 

Manufacturer

Microsoft Inc.

Serial Number

100518B

Device Version

1.1.0

USB Version

2.0.0

USB Device Speed

Full-speed USB 1.1 compliant

Driver

c:\windows\system32\drivers\xusb21.sys

Driver Provider

Microsoft

Driver Version

2-15-2007

 

USB Hub

 

Device Version

0.0.0

USB Version

2.0.0

USB Device Speed

High-speed USB 2.0 compliant

Driver

c:\windows\system32\drivers\usbhub.sys

Driver Provider

Microsoft

Driver Version

6.1.7601.17586, 6-21-2006

 

Generic Bluetooth Adapter

 

Device Version

105.1.9

USB Version

2.0.0

USB Device Speed

Full-speed USB 1.1 compliant

Driver

c:\windows\system32\drivers\bthusb.sys

Driver Provider

Microsoft

Driver Version

6.1.7601.17607, 6-21-2006

 

USB Hub

 

Device Version

0.0.0

USB Version

2.0.0

USB Device Speed

High-speed USB 2.0 compliant

Driver

c:\windows\system32\drivers\usbhub.sys

Driver Provider

Microsoft

Driver Version

6.1.7601.17586, 6-21-2006

 

USB Composite Device

 

Device Version

9.0.1

USB Version

2.0.0

USB Device Speed

High-speed USB 2.0 compliant

Driver

c:\windows\system32\drivers\usbccgp.sys

Driver Provider

Microsoft

Driver Version

6.1.7601.17586, 6-21-2006

 

 

Input Devices

 

Keyboard - Standard PS/2 Keyboard

 

Manufacturer

(Standard keyboards)

Driver Path

c:\windows\system32\drivers\i8042prt.sys

Driver Version

6.1.7601.17514, 6-21-2006

 

Mouse - Synaptics PS/2 Port TouchPad

 

Manufacturer

Synaptics

Driver Provider

Synaptics

Driver Path

c:\windows\system32\drivers\i8042prt.sys

Driver Version

15.2.6.0, 12-16-2010

 

 

Printers

 

Nitro PDF Reader Driver 2

 

Model

Nitro PDF Reader Driver 2

Path

Nitro PDF Creator 2 (Reader)

 

Microsoft XPS Document Writer

 

Model

Microsoft XPS Document Writer

Path

Microsoft XPS Document Writer

 

Canon MP250 series Printer

 

Model

Canon MP250 series Printer

Path

Canon MP250 series Printer

Default Printer

Yes

 

Product Version: 3.1.5907.16

 

11 Legend

 • 

30.3K Posts

 • 

106.6K Points

January 22nd, 2012 04:00

Askar007,

 

i cant access the two touch buttons

the instant access button and the button related to sound

 

Go to Drivers & Downloads enter your service tag number, then click on applications and download and install Dell Quickset.

 

Start, computer, click on C

 

systeminfo ahould be located there. Open it and copy to the thread. The information about the bluetooth is very vague with the information from the Dell Support Center.

 

 

Rick

No Events found!

Top