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3952

March 30th, 2010 18:00

Cannot do a system restore

I had a security tool virus and I removed it. I want to do a system reset to get my system back to the dell default settings but I can't. I tried ctrl+f11 didn't work. I tried f8 it does not give me option to do a reset. I don't know what else to do. I had a new motherboard and hard drive installed about a month ago.

TIA

 

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March 30th, 2010 18:00

raig127,

 

Since you had a new hard drive installed, then you have to do thing the hard way.

 

How To Restore or Reinstall Microsoft® Windows® on a Dell™ Computer

 

 

Rick

3 Posts

March 30th, 2010 18:00

Sorry, I have a E1505 Inspiron and I use Vista.

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March 30th, 2010 18:00

raig127

A little more info, please.

Which computer model and version of windows being used?

Usually when a primary hard drive is replaced and Windows reinstalled, the Dell PC System Restore feature becomes non-functional.

Bev.

3 Posts

March 30th, 2010 18:00

Thanks Rick.

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