Are you using Internet Explorer 8 (and maybe V7)?  There have been posts about some bank sites set up for older browsers.  If this is the case, download the Firefox3 browser and try that one. 

Pramod,

Hi, my name’s Feran and I’m with the Internet Explorer Outreach Team. If you are using IE8, try enabling the compatibility mode. It is the broken page icon next to the refresh button on the toolbar.

Thanks,
Feran

Hi:

I tried the Firefox 3.08 but it did not help. After that I have removed both IE8 and Firefox 3.08 and reverted to

IE6 with which I am Comfortable. Looks like if something on my laptop blocks/makes the "Personal Banking" button  unresponsivve

after a proper login into the site. I can operate other functions on the site except the "personal banking" button.

Thanks for your help and reply.

Pramod

Hi Feran:

Thanks for your reply.

Hi:

I tried the Firefox 3.08 but it did not help. After that I have removed both IE8 and Firefox 3.08 and reverted to

IE6 with which I am Comfortable. Looks like if something on my laptop blocks/makes the "Personal Banking" button  unresponsivve

after a proper login into the site. I can operate other functions on the site except the "personal banking" button.

Thanks for your help and reply.

Pramod

You're welcome. Did it help?

Feran

Feran

The problem is still unresolved. It is possible that there may be a a problem with IE6. Is there a method that I can

delete the pre-loaded IE6 which Dell loaded on the machine and the reload it. I ask this because in the Control Panel (Remove/Add section) I do not see the

IE6. My idea was to delete and then substitute IE6 by reloading it 

Thanks

Pramodgujral