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January 29th, 2012 16:00
Hard Drive Problems
Two years a go I purchased a DELL Laptop. I looked around a decided Dell had one of the best. Now after just two years I am getting a error report that my hard drive is bad a nd should be replaced. REALLY? ! Isn't this a little soon for this problem. I have no idea where to even start with this issue. I feel like I was taken for what I Paid and the limited time it lasted. Believe me DELL is off my list for next purchase.
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fireberd
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January 29th, 2012 16:00
Hardware - FROM ANY VENDOR - can fail at any time. If devices never failed there would not be any need for warranties/extended warranties or computer techs to fix them.
How the drive was used, how the PC has been handled, how it has been protected from overheating, etc - although nothing intentionally by the owner - can contribute to failure.
If you would have purchased another brand - HP, Lenovo, Acer, Gateway, Apple or whatever you could have the same problem.
Robert P (retired)
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January 31st, 2012 10:00
Hi Iowamom,
Sorry you are having problems with your computer. I may be able to assist. Please contact me privately by clicking my username, then on the next page, click the envelope icon that says "send message" and send me your information. I'll see what I can do. Thanks.
Regards,
Robert
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