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5993
March 22nd, 2010 21:00
Ordering problems resolved.
I have had a discussion with the consultant handling my order and we came across a solution to hiccups in supply that have twice delayed the manufacturing of my machine.
It turns out that there are pre-assembled "fast track" machines being held in various Dell warehouses that have identical hardware to the machine I ordered so I changed my order to one of these and it is being shipped.
So this may be a solution for this problem for some of you if you ordered a machine that is identical to a "fast track" machine.
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shesagordie
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March 22nd, 2010 22:00
Washu Chan
Was there any additional charges by Dell, for using 'Fast Track' shipping?
Bev.
Washu Chan
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March 23rd, 2010 00:00
No, there was no price difference, I originally ordered this laptop and I changed my order to this laptop.
osprey4
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March 23rd, 2010 11:00
Hi Washu,
Thanks for the happy story. We tend to get only the complaints here. It's nice to know that Dell CS is willing to work with a customer.
shesagordie
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March 23rd, 2010 12:00
Washu Chan
That's great to hear, especially about not having to pay anything additional. :emotion-21: :emotion-11:
Enjoy your new laptop.
Bev.
Washu Chan
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March 30th, 2010 01:00
The courier delivered my laptop today.
I am quite pleased with the laptop now as I have had a chance to check it out and play world of warcraft. The game ran as smooth as silk and gave me absolutely no problems at all.
So all in all it was worth the wait.
shesagordie
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46K Posts
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March 30th, 2010 08:00
Washu Chan
Sounds great. :emotion-21: :emotion-11:
Bev.