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January 19th, 2009 08:00

Poll - Next Steps for Community Site

Continuing our efforts to improve the Dell Community site, please take a moment to let us know what you feel the next priority should be. As always, you can also provide ideas to us on Ideastorm or vote on those that others have submitted in the Dell Community category.

 

 

 

Please use the comment section to indicate what you chose and why- the more detailed feedback we get, the better. We read and appreciate all of your feedback!

 

 

[Poll]

2.7K Posts

February 12th, 2009 07:00

Unfortunately we live in a world where no one wants to admit they are wrong....but we who use this forum know that it is wrong.

2K Posts

February 12th, 2009 09:00

Yup..  I still pop in here every day, but I only read posts in "New to the Community?" and the VIP board.  Trying to follow anything elsewhere is a lost cause.

19 Posts

February 18th, 2009 10:00

I didn't own a Dell for a while so I hadn't been here and have no idea what my old ID was so I just created a new account. So when I first logged in I was impressed with the look, but the usability is awful. First and foremost, having only a general Desktop forum when Dell has so many models? Okay, I'll buy in to the reduced clutter, I'll just use search.... but then I died of old age waiting for the results.

I just bought a Studio Hybrid and plan to buy another for my wife soon, but the lack of good post on this model is shocking. If the major models all had their own sub-forum like they used to I would bet it would be busy. Much like the XPS forums were always busy. Yes, there would be duplicate information. Yes new users would post in the wrong place. But at least you would have participation and the ability to find stuff relevant to your model in one place.

I posted one topic that I will bet, back in the old forum days, would have a ton of replies by now. But now it not only lacks replies but actual reads? These used to be some busy forums. I'm so disappointed I am actually considering starting a group for Studio Hybrid Owners elsewhere just to see what happens.

3.9K Posts

February 18th, 2009 10:00

Honestly I think having multiple forums like that would make things worse.  I was always against that, but it would be even worse when the users went from thousands until a few months ago to what, 6 at a time?  20?  Having more forums would make it even more isolated.

Glad to see I can actually post in Firefox.  Haven't been able to since the switch (possibly because I use Noscript, but this site has been the only one that's ever had issues, so I leave it on).

19 Posts

February 18th, 2009 11:00

I remember your username from the past tigerwolf7, so clearly you have an informed outlook. But the current state is awful, the general desktop forum is just desolate, there is no reason to post here at this point. At least going back to the seperate forums would make it easier to find something and maybe would emphasize just how much things have shrunk.

2K Posts

February 18th, 2009 20:00

Everything is desolate.  Logged on tonight and I see 6 members online.  Six.  Really sad.

2.9K Posts

February 18th, 2009 20:00

"Really sad."

Yes, it certainly is! Dell has now held 2 polls which have OVERWHELMINGLY rejected this "new community", but yet they are insistent that WE as USERS really don't know what we want - DELL knows what we want.

So in the end, it really doesn't matter to Dell what we users want, or the fact that the old forums didn't need to be replaced with this mess, or the fact that SO MANY of the old "regulars" have simply abandoned this aberration, or the fact that this "new and improved community" is broken and disfunctional (and has been so since its inception). DELL has decided that this "new look" social networking site is what we users want and that's what we are getting! Apparently DELL doesn't consider that usefulness or functionality are requisites.

The site does look pretty though, doesn't it?? It's useless for most, and it is a great step backwards - but it is pretty!

387 Posts

February 18th, 2009 21:00

Glad to see I can actually post in Firefox.  Haven't been able to since the switch (possibly because I use Noscript, but this site has been the only one that's ever had issues, so I leave it on).

 

@tigerwolf7

I too am using FF w/NoScript and found that I had to allow dell.com for the Dell forums to work correctly but there was one additional step that I had to take. The additional step was to allow google.com and then allow googleapis.com (which is offered after google.com is allowed) for the User Panel to work. I've had to do something similar on other forums with regards to the top-level site for them to work correctly w/NoScript (e.g. on HP's website I had to allow hp.com).

387 Posts

February 18th, 2009 22:00

Dell has now held 2 polls which have OVERWHELMINGLY rejected this "new community"

 

I totally agree with Rebel9. This second poll is just beating a dead horse as the first poll's thread had many suggestions/complaints which are just being repeated in this thread: trouble posting, poor navigation, etc.

3.9K Posts

February 19th, 2009 08:00

@tigerwolf7

I too am using FF w/NoScript and found that I had to allow dell.com for the Dell forums to work correctly but there was one additional step that I had to take. The additional step was to allow google.com and then allow googleapis.com (which is offered after google.com is allowed) for the User Panel to work. I've had to do something similar on other forums with regards to the top-level site for them to work correctly w/NoScript (e.g. on HP's website I had to allow hp.com).

Interesting!  Thanks!  Glad you figured it out.  I bet I accidentally already enabled that googleapis on some other site, which is why Dellcommunity magically started working.  I guess that's Google releated, but I wonder what it is?


I think what happened is Dell must run scripts from some of those places only 'between screens' so to speak, so they never show up on the bottom for me to aprove in Noscript.  Something like that.

3.9K Posts

February 19th, 2009 08:00

Can't we edit our posts?  Geez.

I just realized I HAVEN'T ever approved Googleapis, so I don't know what's going on-maybe something did change?  I assume Google would have always been aproved for me as I use Gmail, and it's probably one of the first sites I okayed.

387 Posts

February 19th, 2009 18:00



I bet I accidentally already enabled that googleapis on some other site, which is why Dellcommunity magically started working.  I guess that's Google releated, but I wonder what it is?


I think what happened is Dell must run scripts from some of those places only 'between screens' so to speak, so they never show up on the bottom for me to aprove in Noscript.  Something like that.



I would guess that googleapis has to do with the coding as the api part probably stands for Application Programming Interface in this context. I took a look at googleapis.com and it looks almost exactly like google.com with a few subtle differences.

It looks like something has changed since I posted that because the only thing that NoScript shows now is dell.com. The google.com and googleapis.com are no longer showing up. I took dell and googleapis out of the NoScript whitelist and the User Panel stopped working again but I only had to allow dell.com to get it working again.




Can't we edit our posts?  Geez.



You should see an Edit link right below your completed post, along with Reply, Favorites and Contact.




I assume Google would have always been aproved for me as I use Gmail, and it's probably one of the first sites I okayed.



It may be that Gmail may work w/o allowing google.com but I think you're right that it would probably have to be allowed to work correctly. It doesn't look like Gmail uses googleapis.com either. Does google.com show up in your NoScript whitelist?

3.9K Posts

February 20th, 2009 07:00

I double checked, and yep, I've got Google.com on there. 

Now the 'edit' button is showing up for me, but I seriously think it wasn't last night :emotion-18:

At any rate, it's nice that Firefox/Noscript are working with it now!

2 Posts

February 22nd, 2009 09:00

my e-mail continues to fail...WHY ???

168 Posts

February 24th, 2009 18:00

Well, I think that Dell will be happy, not a sinle response to the pol in 2 days, rest in peace Dell

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