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November 5th, 2014 12:00

(Redirected) Winphlash user interface stopped working

I have an Inspiron 1501 - it's old but it woks great..  I tried updating the BIOS following the instructions on the Dell site. I repeatedly get the Winphlash User Interface has stopped working. I see others have reported the issue from years back, but no one has a solution. Can anyone tell me the proper technique to do this BIOS update without errors? I don't get any instructions on line - only a DOS type window then it disappears.

Also on the Dell site re Drivers, It finds my Service Tag  <ADMIN NOTE: Service tag removed per privacy policy> and then I get the message that my operating system Windows Vista Home Basic is not available on the machine --but it was bought from DELL with this OS?

Thanks in advance for any assistance/direction.

Jack

6 Operator

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2.3K Posts

November 5th, 2014 22:00

Hi orangedell2,

Please repost this in the laptop forum for faster assistance.

http://en.community.dell.com/support-forums/laptop/

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