Shut down problem Studio 15

Question

Hi, My Studio 15 powers off while booting or running. It doesn`t make a difference if I am using the battery or power supply. Sometimes  I can run the system for a few minutes, then suddenly it powers off. But most of the time, it willpowers off during the boot process. While the DELL screen comes up loading the BIOS  at the bottom most of the time only 1/4 loads and then it will switch off. The computer is only 2 months old. When it does power up it shows the battery as fully charged. Sometimes when I push the power button it wont even turn on and it is very random.

Mary G · Answer

You should contact Dell Support since this is a new computer and should not be doing this.

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