9020 usff DDR3 Memory Error

Question

I am trying to use a 16 GB kit with 9020 USFF with i5-4590S.  The kit is Patriot PSD316G1600KH 2x8GB.  It is a working set pulled from my other workstation with i5-5690k and ASRock Z97 Pro4 board.  9020 refuses to boot and the LED power light shows 2-3 blink pattern.  Using the stock Dell 2x4GB kit, it works fine.  I have two other 16GB kit but their heat sink is too high for the usff.  Any suggestions? Thanks.

Erigon · Accepted Answer

After trying various things I determined the set weren't compatible with Dell. It's back into the other I5 4690k PC. It remains 8G as before. Thanks.

DELL-Cares · Answer

Hi Erigon,

The power button pattern you are getting indicates.

2 blinks > short pause > 3 blinks > long pause > repeats

Bad Motherboard, Memory or Processor

If customer can assist to troubleshoot, narrow down the issue by reseating memory and swapping an available known good memory.

If nothing works, replace the motherboard, memory or processor

Kindly try one memory at a time. PM us the system service tag to check and assist you further.

Regards,

Parnoshree

Optiplex Desktops

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