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1 Message

14693

November 17th, 2022 04:00

BIOS update failed as password is not configured

Optiplex 3050, trying to update the BIOS via Dell Command Update but it errors with..

'BIOS Update failed as password is not configured. Please configure the BIOS password in settings and retry.'

I don't want to have to configure a BIOS password on this and the other 200+ machines so how do I get around this issue?

Cheers

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12.6K Posts

November 17th, 2022 05:00

There have been a great number of posts regarding this issue and it appears that a bug may be the cause. This forum thread may help clarify and there it has been reported that a fix is being worked on.

1 Message

July 6th, 2023 16:00

Is there a fix yet? Does it require a manual BIOS installation.

I just received a new 5530 work computer and hit this when trying to install a "critical" BIOS update. 

1 Message

August 14th, 2023 02:16

@jiceman​ hi there, this helped me out. first set a bios password. then update the dell command update software first. restart the app as admin after update. then go to settings (gear icon at top right), bios, then enter your bios password. you should now be able to update bios

1 Message

February 23rd, 2024 21:57

Yes this solution works if you want to manually enter the password into DCU, but if you're managing several hundred systems this is not practical. It appears there is no way to remotely update the DCU application with the BIOS password. 

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