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March 18th, 2020 10:00
Dell Optiflex 7020 sound issues
Sound only from internal speaker when I plug external speakers in the green port on the rear of the tower all sound is muted. When I unplug the rear speakers the internal speaker starts playing sounds. Win 10 pro 64 bit 16 gig ram
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fireberd
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March 18th, 2020 14:00
Are the speakers OK? May sound like a dumb question, but its not.
Plug a headset into the Green speaker jack and see if you get audio in the headset. If you do, it says there is a problem with the speakers or the cable that connects the speakers to the PC.
bradthetechnut
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March 18th, 2020 17:00
In addition, tip: Find the speaker icon in Control Panel. Put the shortcut on your desktop. Open the window. With either speakers or a headset plugged in, see the image of the item. If it has a green checkmark by it, it should be operational on the PC end. If no green checkmark, click on the image (and anything else you may have to), to make sure it's turned on. I even had to click on things to hear through the speakers when recording.
Also, did you try the headphone jack in the front?
bradthetechnut
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March 18th, 2020 18:00
This is a duplicate post to https://www.dell.com/community/Optiplex-Desktops/Dell-Optiplex-2020-smal-form-factor-sound-only-from-internal/m-p/7519554#M40199