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October 7th, 2025 16:14
Dell OptiPlex 7040 MT shuts down under load when GPU is installed
Hello,
I’m running into a frustrating issue with my Dell OptiPlex 7040 MT: whenever I install a discrete GPU, the system shuts down under load—even at very light GPU usage (~20–30%). Without the GPU, everything runs fine. It also used to work with the GPU it just suddenly stopped working.
Here are my specs:
- Intel i5-6500
- 12GB DDR4 RAM (1x4GB + 1x8GB)
- MSI GeForce GT 730 2GB DDR3 GPU
- Genuine Dell 240W PSU (recently replaced)
- 1TB NVMe SSD
What I’ve tried / tested so far:
- GPU works fine in another PC (Dell OptiPlex 3010, Windows 7 & 10).
- Tested both PCIe slots in the 7040 → same issue.
- GPU doesn’t overheat inside the 7040.
- RAM tested individually and together → passes diagnostics.
- CPU works fine without GPU and never overheats.
- NVMe drive swapped → same issue.
- PSU replaced → no change.
- CMOS battery replaced, CMOS cleared via jumper, tested Service Mode → no change.
- Windows 7 & 10 tested → same issue.
- Minimal setup (CPU + RAM + PSU) works fine; adding GPU triggers shutdown.
✅ Tested / Done:
- GPU: works in another PC, tested both slots in 7040, no overheating.
- RAM: individual & combined → passes diagnostics.
- CPU: runs fine without GPU, never overheats.
- Storage: swapped NVMe → same issue.
- PSU: replaced with genuine Dell unit.
- CMOS / BIOS: battery replaced, cleared via jumper, Service Mode tested.
- OS: 10 tested same problem, (currently using win11)
- Minimal setup: CPU + RAM + PSU → works fine.
What should I do now? I tried everything, I updated every driver, updated bios, and everything else.



redxps630
9 Legend
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15.2K Posts
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October 9th, 2025 17:44
not sure if this is same user as monzr or a different one
https://www.dell.com/community/en/conversations/optiplex-desktops/dell-optiplex-7040-mt-shuts-down-under-load-when-gpu-is-installed-works-fine-once-i-remove-nvme/68e7ddc5a3935b753dc9faa5?commentId=68e7f456d4ea9b092f0c01bd
(edited)