Unsolved
1 Rookie
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8 Posts
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23
September 23rd, 2025 11:18
Dell OptiPlex 990 Restarts During OS Boot/Installation
Hello Dell Community,
I am facing an issue with my Dell OptiPlex 990. The system restarts automatically as soon as the operating system starts to load. I also tried installing a fresh OS, but the PC restarts even while the installation files are still loading.
Here’s what I have already tried:
Changed the processor and memory modules
Reset BIOS to defaults
Attempted different operating systems
Swapped the power supply
Ran the Pre-boot System Assessment (ePSA) test → no errors were found
Unfortunately, the problem still persists.
Has anyone experienced this before, or could guide me on what else I should check (e.g., motherboard, overheating, BIOS update, etc.)?
Thanks in advance for your support!



redxps630
9 Legend
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15.2K Posts
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September 23rd, 2025 17:16
replace cmos battery a new one.
enter bios screen after power on by press F2
if pc can stay on bios screen rock stable without restart,
try small incremental BIOS update using bootable usb flash drive containing Dell bios.exe
keep power on during bios flash.
gnadeem09
1 Rookie
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8 Posts
0
December 21st, 2025 06:36
@redxps630 Not work