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8 Posts

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September 23rd, 2025 11:18

Dell OptiPlex 990 Restarts During OS Boot/Installation

Hello Dell Community,

I am facing an issue with my Dell OptiPlex 990. The system restarts automatically as soon as the operating system starts to load. I also tried installing a fresh OS, but the PC restarts even while the installation files are still loading.

Here’s what I have already tried:

Changed the processor and memory modules

Reset BIOS to defaults

Attempted different operating systems

Swapped the power supply

Ran the Pre-boot System Assessment (ePSA) test → no errors were found


Unfortunately, the problem still persists.

Has anyone experienced this before, or could guide me on what else I should check (e.g., motherboard, overheating, BIOS update, etc.)?

Thanks in advance for your support!

9 Legend

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15.2K Posts

September 23rd, 2025 17:16

replace cmos battery a new one.

enter bios screen after power on by press F2

if pc can stay on bios screen rock stable without restart,

try small incremental BIOS update using bootable usb flash drive containing Dell bios.exe

keep power on during bios flash.

1 Rookie

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8 Posts

December 21st, 2025 06:36

@redxps630​ Not work

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