1 Rookie
•
11 Posts
0
902
August 20th, 2021 13:00
Explanation for what happened
Hi. I would like an explanation.
I bought an optiplex 3080 micro.
I used the Dell os recovery program, and a pen drive, to put windows on another ssd.
I did everything correctly, turned on everything normal.
I decided to buy 2 memories of 16 Gigas. I put it, but from then on the optiplex turns on, the light blue screen does not go into windows, and then optiplex turns off.
So I put the memory that came into it, but the problem persisted.
I decided to reinstall windows 10, only then the problem was solved.
I wonder why this happened. A simple memory swap gave this problem.
Thanks
No Events found!
speedstep
11 Legend
•
47K Posts
1
August 20th, 2021 20:00
windows has problems with install with more than 8 gigs when chipset and other PE drivers are not on the install media.
F6 mass storage drivers are no longer optional for advanced format drives which is ALL Drives made after 2011. Advanced Format ( AF) is any disk sector format used to store data on disk drives that exceeds 512, 520, or 528 bytes per sector, such as the 4096, 4112, 4160, and 4224-byte (4 KB) sectors of an Advanced Format Drive ( AFD ).
This applies to XP VISTA 7 8 10.
https://www.dell.com/support/kbdoc/en-us/000136372
https://www.intel.com/content/www/us/en/support/articles/000005611/technologies.html
JOcean
11 Legend
•
12.6K Posts
•
69.5K Points
0
August 21st, 2021 09:00
Even with the old RAM it would not boot until you reinstalled Windows 10 on the new SSD, correct? That may not be a RAM problem as it could have been a corrupt Windows installation. After the reinstall can you put the new RAM in and have the system boot normally? What make and type of RAM were you trying to install?