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7662
January 24th, 2018 21:00
no jack information available
i have windows 8 and the latest soundmax drivers.windows says my drivers is up to date.when i plug my external speakers in it says no jack information available.i dont hv any conflict with my drivers.
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joster1
6 Posts
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January 25th, 2018 05:00
fireberd
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33.4K Posts
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January 25th, 2018 06:00
Please post the Dell model number (line and model, e.g. Inspiron 620, etc). We can't offer much without that.
Also, keep in mind this is mostly a users helping users, not a direct line to Dell tech support.
speedstep
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47K Posts
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January 26th, 2018 06:00
This happens with clean installs or upgrades where the OEM driver is replaced by the generic microsoft driver.
This disables soundmax audio ESP which means there is no jack information.
joster1
6 Posts
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January 26th, 2018 07:00
speedstep
9 Legend
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47K Posts
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January 26th, 2018 07:00
You can't enable it.
You have to RE install the OEM Driver for your SPECIFIC MODEL.
joster1
6 Posts
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January 26th, 2018 07:00