5 Posts

February 7th, 2019 12:00

Hi - did you ever figure this out?  I'm facing the same problem and I'd love to understand what is going on.

 

Mark

9 Legend

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47K Posts

February 11th, 2019 08:00

Jumper LocationsJumper Locations

Clearing Passwords
* Remove the computer cover
* Locate the 3-pin password connector (PSWD) on the system board
* Remove the 2-pin jumper plug from pins 2 and 3 and fix it on pins 1 and 2
* Power on the system, message with prompted
* After the operating system loads, turn the computer off
* Remove 2-pin jumper plug from pins 1 and 2 and replace it on pins 2 and 3 to enable the password feature
* Replace the computer cover.
* Connect your computer and devices to electrical outlets, and turn them on

NVRAM Reset Jumper
* Disconnect the computer from the electrical outlet
* Remove the computer cover
* Locate the 3-pin CMOS jumper (CLEAR CMOS) on the system board
* Remove the jumper plug from the CMOS jumper (CLEAR CMOS) pins 2 and 3
* Place the jumper plug on the CMOS jumper (CLEAR CMOS) pins 1 and 2 and wait ~5 seconds
* Remove the jumper plug and replace it on the CMOS jumper (CLEAR CMOS) pins 2 and 3
* Replace the computer cover.

 

 

10 Posts

March 10th, 2023 07:00

Try updating the bios in increments so start off with a11, a12, a13, a14, a15, a16, a17, a19, a21, a22. You can stop when it starts to work. A09 is not even on Dell's website so it is very dated. I recommend updating without any antivirus or in ms dos for it to work the best.

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