Unsolved
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1 Rookie
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5 Posts
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6831
January 17th, 2018 04:00
Optiplex 3010 missing BIOS options
I'm on BIOS A09. I have [F2] access to the BIOS settings, but I can't see any right-hand pane child items for left hand pane parent menu items beyond the "General" category. In other words these LH items have no entries in the RH pane: System Configuration; Security; Secure Boot; Performance; Power Management; POST Behavior; Vitualization Support; Maintenance; Image Server; System Logs. The boot mode is set to Legacy. If I reset the BIOS to default settings, the boot mode changes to UEFI. A subsequent boot tries to PXE boot from 2 net adapters (which do not have any boot ROM) then fails. Restoring the legacy boot setting allows me to use the machine, but the other BIOS items remain invisible. I originally purchased this machine from Dell Outlet. Is it possible it was originally set up for a customer that restricts clients to network boot, and that there is some non-standard BIOS flashing or other setting in play? I really would like to review and possibly change my remaining BIOS settings. Anything obvious I might be missing? Other thoughts? Thanks.
SAM
burntoc
5 Posts
0
February 7th, 2019 12:00
Hi - did you ever figure this out? I'm facing the same problem and I'd love to understand what is going on.
Mark
speedstep
9 Legend
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47K Posts
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February 11th, 2019 08:00
Clearing Passwords prompted
* Remove the computer cover
* Locate the 3-pin password connector (PSWD) on the system board
* Remove the 2-pin jumper plug from pins 2 and 3 and fix it on pins 1 and 2
* Power on the system, message with
* After the operating system loads, turn the computer off
* Remove 2-pin jumper plug from pins 1 and 2 and replace it on pins 2 and 3 to enable the password feature
* Replace the computer cover.
* Connect your computer and devices to electrical outlets, and turn them on
NVRAM Reset Jumper
* Disconnect the computer from the electrical outlet
* Remove the computer cover
* Locate the 3-pin CMOS jumper (CLEAR CMOS) on the system board
* Remove the jumper plug from the CMOS jumper (CLEAR CMOS) pins 2 and 3
* Place the jumper plug on the CMOS jumper (CLEAR CMOS) pins 1 and 2 and wait ~5 seconds
* Remove the jumper plug and replace it on the CMOS jumper (CLEAR CMOS) pins 2 and 3
* Replace the computer cover.
_juanyp_
10 Posts
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March 10th, 2023 07:00
Try updating the bios in increments so start off with a11, a12, a13, a14, a15, a16, a17, a19, a21, a22. You can stop when it starts to work. A09 is not even on Dell's website so it is very dated. I recommend updating without any antivirus or in ms dos for it to work the best.