Windows 10 should automatically install all necessary network drivers including LAN for your system. you said green yellow lights were on which seem to suggest hardware is functional. did you install Win 10 yourself and was it a clean install?
take a picture of your Win 10 screen right lower bottom and post it. compare to pic in this link to let us know what the symptom is.
Yes, did the re-install myself & it was a clean install My network status pic is the one indicating 'You’re connected to WiFi and the Internet.', since I currently had to install a wifi card to get network access. Diagnostics doesn't even have a network adapter listed. You’re connected to WiFi and the Internet.
nyc10036
4 Operator
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5.6K Posts
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April 10th, 2020 08:00
install chipset driver
redxps630
9 Legend
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15.4K Posts
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April 10th, 2020 17:00
Windows 10 should automatically install all necessary network drivers including LAN for your system. you said green yellow lights were on which seem to suggest hardware is functional. did you install Win 10 yourself and was it a clean install?
take a picture of your Win 10 screen right lower bottom and post it. compare to pic in this link to let us know what the symptom is.
https://www.support.com/how-to/how-to-check-connection-on-windows-10-10937
mikey59
2 Intern
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119 Posts
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April 19th, 2020 12:00