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20.1K Posts

October 19th, 2020 12:00

Buy a new cmos coin cell battery for about $2 and replace it. Choose your model's manual from here

for directions on how to replace it. It should be a CR 2032 battery available anywhere that sells batteries. But check it when you remove it. 

That might not be the problem but if it is, it is a cheap fix.

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2 Posts

October 19th, 2020 16:00

Hi Mary G

Thank you for replying.

Sadly no.  This did not work.

 

March 15th, 2022 18:00

Hi,

I'm having the same issue with a customer's computer (same model), i changed the power supply with no change, i figure it's the motherboard or cpu at this point...


Did you ever find out what was the issue with your's?

1 Message

June 4th, 2022 09:00

replace the power button and it should work 

(error code: 2000-0716)

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1 Message

April 1st, 2025 06:37

Hi bro I just wanna tell you THANK YOU!!. i had the same problem where it was not booting I know it didn't work for you and im sorry for that but the first solution really worked for me. I had lost all hope that it would turn on and was scared that I somehow broke my pc. I know this was not the comment you were hoping for but again sincerely

THANK YOU!! 

(edited)

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