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333
November 25th, 2021 19:00
Optiplex 3060 HDD Issue
This is the way you work with your customer I want solution for my system and I call on your CC number for 3 times and inform all my issue about HDD
But no one is getting proper answer, One who understand my concern and call get dropped after that i wait for some time for call back but no one call back,
After that I Again call on CC number and inform all my concern and that person told call has been logged and you will get mail confirmation in 1 or 2 hours but
Still not received any single mail from your end.
We purchase Pro support and this type of we get support.
Kindly look into and Call me back.
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DELL-Cares
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November 26th, 2021 13:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
DELL-Cares
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27.6K Posts
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November 26th, 2021 23:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.