Unsolved
This post is more than 5 years old
1 Message
0
2759
March 31st, 2020 00:00
Optiplex 5070 Small Form Factor - Front Universal Audio Jack - Using Headset/Mic
Hey,
When user connects a 3.5mm microphone or 3.5mm headset to the front universal audio jack, there is no device listed in Control Panel -> Sounds -> Record tab. There is no prompt from any applications notifying of an audio device being connected, as I would expect.
Optiplex 5070, Small Form Factor
Audio drivers are latest from Dell website using QFC.
Note: User I am supporting is working from home, I can only remotely access the desktop.
Many thanks,
Isaac
No Events found!
DELL-Cares
Moderator
•
27.6K Posts
•
148 Points
0
March 31st, 2020 19:00
We tried reaching you on a private message but did not receive a response. Please feel free to reply to the private message whenever you are available.
Hary777
7 Posts
0
March 31st, 2020 21:00
Hello all,
I have the same problem with my desktop 5070.
Have you the solution ?
Thanks & best regards,
Hary
Hary777
7 Posts
0
April 2nd, 2020 21:00
Hi,
The solution is to install Waves MaxxPro.
Download to : https://dl.dell.com/FOLDER05532202M/8/Waves-MaxxAudio-Pro-Application_M85FF_WIN64_2.0.54.0_A03_06.EXE
Best regards,
Hary
mar887
1 Message
0
January 9th, 2021 19:00
Waves MaxxPro simply crashes on lauch.