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Go to SolutionOptiplex 5250 AIO - Constant AC 8265 Errors
Hi,
Optiplex 5250 AIO
Win 10 Pro 64 bit Build 1909, all Windows updates and driver updates applied.
Intel(R) Dual Band Wireless-AC 8265
Driver 20.70.10.2 (latest available)
I'm seeing a lot of errors in Event Log ----------------------------------------------------------------------------------
Log Name: System
Source: Netwtw06
Date: 11/19/2019 12:38:32 PM
Event ID: 5002
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: 1747STAFF
Description:
Intel(R) Dual Band Wireless-AC 8265 : Has determined that the network adapter is not functioning properly.
Event Xml:
http://schemas.microsoft.com/win/2004/08/events/event">
5002
2
0
0x80000000000000
5170
System
1747STAFF
\Device\NDMP14
Intel(R) Dual Band Wireless-AC 8265
0000080002003800000000008A1300C00000000000000000000000000000000000000000000000000000000000000000
--------------------------------------------------------
Log Name: System
Source: Netwtw06
Date: 11/19/2019 12:38:32 PM
Event ID: 5003
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: 1747STAFF
Description:
Intel(R) Dual Band Wireless-AC 8265 : Could not find a network adapter.
Event Xml:
http://schemas.microsoft.com/win/2004/08/events/event">
5003
2
0
0x80000000000000
5171
System
1747STAFF
\Device\NDMP14
Intel(R) Dual Band Wireless-AC 8265
0000180002004800000000008B1300C00000000000000000000000000000000000000000000000000000D0BAE60E1000AF0D0000030000000000000024000000
--------------------------------------------
Log Name: System
Source: Netwtw06
Date: 11/19/2019 12:38:32 PM
Event ID: 5002
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: 1747STAFF
Description:
Intel(R) Dual Band Wireless-AC 8265 : Has determined that the network adapter is not functioning properly.
Event Xml:
http://schemas.microsoft.com/win/2004/08/events/event">
5002
2
0
0x80000000000000
5172
System
1747STAFF
\Device\NDMP14
Intel(R) Dual Band Wireless-AC 8265
0000080002003800000000008A1300C0000000000000000000000000000000000000000000000000414C4F4E6E050000
(the above error repeated about 20 times in one second)
--------------------------------------------------------------------------------
Log Name: System
Source: Netwtw06
Date: 11/19/2019 12:38:32 PM
Event ID: 5005
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: 1747STAFF
Description:
Intel(R) Dual Band Wireless-AC 8265 : Has encountered an internal error and has failed.
Event Xml:
http://schemas.microsoft.com/win/2004/08/events/event">
5005
2
0
0x80000000000000
5194
System
1747STAFF
\Device\NDMP14
Intel(R) Dual Band Wireless-AC 8265
0000040002003400000000008D1300C000000000000000000000000000000000000000000000000020000000
-------------------------------------------------------------------------------------------------------
Log Name: System
Source: Microsoft-Windows-NDIS
Date: 11/19/2019 12:38:32 PM
Event ID: 10400
Task Category: None
Level: Warning
Keywords:
User: N/A
Computer: 1747STAFF
Description:
The network interface "Intel(R) Dual Band Wireless-AC 8265" has begun resetting. There will be a momentary disruption in network connectivity while the hardware resets. Reason: The network driver requested that it be reset. This network interface has reset 1 time(s) since it was last initialized.
Event Xml:
http://schemas.microsoft.com/win/2004/08/events/event">
10400
0
3
0
0
0x2000000000000000
5195
System
1747STAFF
{ff916f60-23dc-40d3-9d52-51300af1c0b1}
5
19985273102270464
Intel(R) Dual Band Wireless-AC 8265
3
1
… and on and on and on, the whole sequence repeats about every 15 minutes give or take.
PC is still under warranty.
What’s going on here???
Thanks.
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