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December 8th, 2020 12:00

Optiplex 755 display not working

My optiplex 755 isn't displaying an output. The front 'on' button is a solid orange and the screen is receiving no signal. Anything anyone can tell me I would be greatful.

 

 

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15.9K Posts

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81.6K Points

December 8th, 2020 18:00

try replace cmos battery and reset cmos jumper (RTCRST) on motherboard.  you have a No video situation which can mean No POST if video cable connection and monitor are both good.

see p.15 for jumper setting https://downloads.dell.com/manuals/all-products/esuprt_desktop/esuprt_optiplex_desktop/optiplex-755_user%27s%20guide_en-us.pdf

11 Legend

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47K Posts

December 10th, 2020 08:00

solid amber power button = dead power supply or dead motherboard.

5vsb is working but nothing else is.

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