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July 18th, 2018 13:00

Optiplex 760 Making Beeping Noise

I have an optiplex 760 and yesterday it was working fine. I wake up today and go to turn it on and it starts to make beeping noises. I have tried unplugging my mouse and keyboard but the computer still beeps. The PC wont display anything on the monitor.

It makes 6 beeps before stopping 

Light 3 and 4 are green

The power button is amber

6 Operator

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754 Posts

July 19th, 2018 03:00

 

Hi Aiden12345,

The 3 & 4 LEDs being lit indicate a memory issue, specifically "Memory modules are detected, but a memory power failure has occurred."

I would suggest disconnecting then reconnecting the memory modules to see if that helps. Instructions can be found here:

https://downloads.dell.com/manuals/all-products/esuprt_desktop/esuprt_optiplex_desktop/optiplex-760_service%20manual_en-us.pdf

Let us know how you get on, thanks.

 

11 Legend

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47K Posts

July 19th, 2018 04:00

Solid Amber power button is Bad CPU/Motherboard

Blinking Amber is Bad power supply.

https://www.dell.com/support/article/us/en/04/sln284978/

      Off         Blinking Amber  Solid Amber  Solid Green  Blinking Green
OffBlinking AmberSolid AmberSolid GreenBlinking Green
The computer does not appear to get power from the Power Source.The PSU is receiving power from the Source, but is unable to distribute it.The PSU is working, but the system doesn't process data.The system processes data and has begun POST tests. (See the diagnostic LEDs at this point)The system is in a hibernate or sleep state.

 

LED Pattern(1 2 3 4) LEDPattern StateName StateDescription Suggested Resolution
OffOffSystem POST complete — LED time-out has occurred
  • If the LEDs came on and then went off, look at troubleshooting the display and the operating system.
  • If the LEDs never came on at any point then look into a power issue.
4RCMBIOS checksum failure — Recovery mode
  • Reset the BIOS and clear the NVRAM
  • If this occurred after windows updates, check your startup wsn't corrupted.
3CPUCPU configuration activity or failure; CPU Cache failure
  • Disconnect all external peripherals and configure PC down to PSU, Motherboard and CPU
  • If fault continues contact your technical support
  • If fault stops, plug disconnected parts back one at a time until fault re-occurs. Contact your technical support to take this further.
34MEMMemory subsystem configuration activity or failure
  • Remove all memory from PC, does the LED code change?
  • If it doesn't contact your technical support
  • If it does add the memory modules back one at a time until the fault re-occurs, test that module in another slot and contact your technical support
2PCIPCI device configuration or failure
  • Remove all external peripherals and all internal PCI devices
  • If fault continues contact your technical support
  • If fault stops, add parts back one at a time until fault re-occurs and contact your technical support
2 4VIDVideo subsystem configuration or failure
  • Ensure the video cable is connected to the correct port
  • Reseat any add in graphics cards
  • If fault continues, remove any add in graphics cards and test with known good monitor and video cable
  • Contact your technical support once you know which part the fault follows
23STOStorage device configuration or failure
  • Reseat the cables from the HDDs to the motherboard
  • If fault continues try substituting a known good HDD into the system and contact your technical support
234USBUSB subsystem configuration activity or failure
  • Remove all external peripherals and any internal CRUs
  • If LEDs change, add parts back one at a time until fault re-occurs and contact your technical support
  • If fault remains the same with parts removed, contact your technical support
1 No memory detected
  • Reseat all memory modules
  • If fault continues, try the memory in different slots and contact your technical support
1 4MBFFatal system board failure detected
  • Contact your technical support
1 3 Memory is detected, configuration or compatibility error
  • Reset the BIOS and clear the NVRAM and any previous errors
  • Remove all memory from PC, (This includes any Graphics cards.) does the LED code change?
  • If it doesn't contact your technical support
  • If it does add the parts back one at a time until the fault re-occurs, test that part in another slot and contact your technical support
1 34PRVIndicates system activity preceding video initialization
  • Remove all external peripherals and any internal CRUs
  • If LEDs change, add parts back one at a time until fault re-occurs and contact your technical support
  • If fault remains the same with parts removed, contact your technical support
12CFGSystem resource configuration
  • Reset the BIOS and clear the NVRAM and any previous errors
  • Remove all external peripherals
  • If LEDs change, add parts back one at a time until fault re-occurs and contact your technical support
  • If fault remains the same with parts removed, contact your technical support
12 4 Reserved
  • Reserved
123POVPOST complete — Onscreen error message
  • Troubleshoot as per the error message onscreen
1234STDPOST complete — OS hand-off complete
  • The Power On Self Test has passed all checks
  • Troubleshoot the HDD and the Operating System
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