no idea me at all what means "drop out". (in explorer only, in DISK Manager?? remote shared drop out)
"tell I'm doing this exactly now and I see THAT, be clear here"
Say what told you it dropped out. (some app or what?) "eg: MS word says no such drive exists"
The first to places to look are Explorer,"this PC" and next in DISK MANAGER for sure. gone there too? What drive , name it and where it is at, and make and model and age and if it passes all smart tests. does it?
no idea me?, what is your backup drive or where it is, (inside PC, outside, PC, on a server in the cloud yours or others. (wild guess SATA2 port)
No dell of mine drops out any DRIVE, ever, and some have 5 drives, and more, +external. zero drop out but I have PC that never sleep, EVER ! I even have the fastest HDD on earth here, 6TB, by Grand SEAGATE.
you do know if you let a drive spin down it's life is IMPACTED. (learn how to hear spin down, ASK) IT IS A SKILL. (HDD have motor any human can hear once learned how)
name the maker of said drive, makers name and model, some WD Green drives are JUNK in the regard.
turn off HDD after xx minute turned on in CP+ power settings. set this to never. (a hard drive killer feature)
turn off indexing on the drive (all that I say here works in google, even this try that) turn off sharing on said drive (this is just a test )
you must direct the app above to the drive IN QUESTION. (not the DEFAULT)
FORGET OTHER PC'S AND FOCUS ONLY ON THIS PC, ok, thanks.
one other test (one more skill techs know and do) is boot your KIT , USB Ubuntu v16+ demo media, stick. all techs worth salt have this, a very powerful tool in ANY KIT.
and click TRY ME, , run disktest there, bingo fail? for SMART
and test the drive for hours to see if the errant HDD DROPS OUT. if not, then now you know it is WINDOWS set up wrong (sleep jive on), or corrupted or the HDD0 boot drive is bad too or just it.
ALL HDD made FAIL there is no exceptions to this rule many fail at 5 year mark.(have hard proof)
learn to test them first, never skip testing any old HDD, or you will be stuck in an endless time warp.
going NOWHERE fast.
NO OS on earth runs on bad HW, learn this first. nor with a Bad RTC coin cell battery in any PC this old.
HW = hardware, OS means operating system,, HDD means hard disk drives .
CP = control panel.
if the drive goes to sleep mode or the port it connects it will HDD spin down. and go off line. for sure bad drivers.
A bad HD can drop out too, that is because the HDD finds bad sectors and then goes to hard processing to find them and slows down. this is the classic death throws of all old HDD< not fully DEAD..yet and will be SOON.
the cause is simple, the HDD, spare auto repair sectors are DEPLETED, and the HDD is now EOL< end of life.
if you find this confusing find a repair shop , they DO KNOW WHAT TO DO. For SURE.
YOU DO NOT need any RST driver, at all , The Q65 intel chip set is here, and Intel ended support on series 6 back. (if using Intels OPTANE RAID?) Intel® Rapid Storage Technology (don;t is the answer)
Not only that but the OPTANE drivers do not work on W10 now, for gen6 chip set, that ended.
Intel ENDED IT, zero support. NOW.
w10 installs and uses ACHI mode, drivers FROM MS,PnP servers, and work all day long. even at install time.
what fails is installing w10 on series 6 chip set attempting intels RAID solutions, Intel ended that, last year.
turn on SMART reporting in BIOS, that why as BIOS POSTS it looks for SMART failures , and let me tell you , you never want to miss those ever. ( the doomed HDD facts never ignored)
And in BIOS SATA ports turned on, all connected ports FOR SURE .
same goes USB ports. all on.
good luck this is all I have to say on why any HDD fails, ( I could talk all day on HDD but there are better videos by Seagate that are SUPER GOOD to watch and learn HDD technology, a.ka. Rust drives and spinners now.)
1. When I say drop out I mean the drive has gone missing from Windows Explorer. The drive is a Hitachi 1TB HUA721010 on port 1. It is formatted as a data drive (drive f:) and is only used as a target for my scheduled weekly Windows backup. It worked flawlessly under Windows 7 for a number of years and I only recently noticed this problem. Rebooting the system restores the drive to Explorer and allows backup to work. I have run chkdsk on both drives and all is normal. I leave the system powered up and the drive has remained online since I opened this thread.
2. Dell has shipped all of it's Optiplex and Latitude systems with Intel RST as long as I can remember. My current Optiplex 7060 has version 17.5.3. I just hate to remove anything having to do with the disk drivers for fear of causing a blue screen. I might try a backup using Ghost (incredibly old but incredibly reliable) before pulling out RST but thought asking the forum might bring out someone who has experienced the same issue.
3. The version of Intel RST running on this system (the 790) is 12.9.0. Apparently Microsoft had no issues in upgrading this system to Windows 10, Version 1903. Other than the drive issue and a minor issue with lock screen, it is working just fine.
ever replace the the RTC Coin cell battery in the last DECADE?
missing in explore but not DISK manager right? if not missing here then make sure the drive has a drive letter there, F: right click drive and set a DRIVE LETTER NOW. or there will be no drive seen in Explorer ever, F:
what does F2 BIOS show , boot PC, hammer F2.. see system configuration click it and click SATA operations.
see SATA setting, ATA, AHCI, Disable, (sure we know it is not disable but AHCI is correct)
There is no RAID choice on mine, nor yours I BET.
INtel for a fact does not support RAID on your Q65 chip set for a fact, only supports AHCI SATA,,
MY PC is MT is yours?
all PCs with intel south bridge Q65 with RST raid version can run RAID but not with W10 and older than 2015 dell PC. SORRY THAT IS INTEL support ended on Q65 for RAID only.
in your number paragraph #1 you said
"Rebooting the system restores the drive to Explorer and allows backup to work." so the drive F: works now?
the south bridge has 2 drivers one for plain old SATA AHCI and one for RAID (RST) is RAID.
RAID is not supported by Intel now, that means no OEM either, intel is the source, not Dell.
I have a 790 MT sitting right here, in the shop, it runs perfectly in SATA AHCI in fact w10=64b fresh loaded all is perfect here,
it has no RAID version of the Q65, its not Q65R ok. it is AHCI only south bridge,
Cougar Point, B2 version on my 790MT, seems to me someone put RST driver on W7 is no good here.
1. Yes, I know this system does not support RAID. One of the reasons I run the Windows backup every Friday evening. And it is a minitower (MT).
2. When the drive goes missing, the drive letter is gone and it does not show in disk management. Rebooting and going into the BIOS settings the drive is there and then when it boots into Windows the drive is back.
3. It looks like I installed RST Version 12.9 in April of 2014 when the system was still Windows 7 and it has been there ever since. Apparently I got it from the Intel web site and since I am not running RAID it seems to work perfectly.
4. I ran a chkdsk yesterday on drive F: and it reported no errors. Haven't yet run full diagnostics from F12. Waiting to see how long the drive remains online now.
5. SATA operation is set to AHCI.
6. No I have not replaced the coin cell battery. Typically the BIOS tells me when the battery is bad and date gets lost after a power cycle. I haven't seen that yet.
Based on the advice I am getting, I will probably just uninstall RST since it really does very little on this system and see what happens. Thanks to all!
RST on this, PC Intel does not support below series 100 chip sets, for W10 , period. that is a fact. Q65 no.
and the newer RST drivers do not support W7
if you read the W10 web site it tells you not to use RAID for upgrades until, IF RAID IS SETUP. to backup the array (if you have one) and the install w10 , then build a MS storage solutions array then recover your back up to the new array. (or what ever RAID HW you have)
Also know that the fresh install, of w10 will use the MS lean Q65 driver is used, NO RAID , base line SATA AHCI driver is is not a RST driver, oK it is not, there are 2 drivers, one is just SATA , not RST. The fresh install works fine, what you did is wrong using w7 driver, (or blame w7/w10 intel installer for doing that wrong, but they did tell you not to do that,for sure, (ungrading any OS is best done with a real raid card not fake)
That driver you have is 100% wrong there, ok? not only that but a danger to your data. the driver supports not above win8.1-64b.
It is intels problem not dells or any OEM on earth, 100% Intel.com !
worst yet is those words at Dell telling you the Array signatures are lost if the COIN cell dies and the raid goes dead. tell me how much fun that is, letting any coin cell die using RST real raid, setup. NOT.
There are 100 RAid cards, VAST DO NOT SUPPORT W10, my top DELL cards WORK..
The vast software only RAID that many do not support W10.. (MS Storage spaces works)
then hybrid RAID, 1/2 HW and 1/2 SW, ( I will never go here, ever, but can show proof and way bad.....)
this fact above is why W10 installs fail. and why intel RST does for sure, below series 100 chipsets.
the newer ISO from MS does better, it blocks you, now. mostly. (but I bet it can not get them all right, )
LSI SAS3082E-R. ( buy this?) and the whole raid system can be moved to PC #2 or 3. yah. HW RAID.
the real hard problem for MS is at install time, is to scan PnP all cards not now sold (gone), no spec, no drivers, and no why to scan for them all at now. BIG PROBLEM, but sadly does messup on old intel old south bridges,
and I was told on technet they fixed that, and is now blocked, v1909 or near.
In many cases with HW raid, the installer can not see the HDD ARRAY at all, due to most cards have no w10 driver to give MS , for the installer to work at all. (does not exist on earth this driver, and MS will not make one from thin air) The problem is intels here, and intels alone.
3. Then after power up, when i clicked on the drive in File Explorer, it errored out that drive is not accessible, then a second later the drive disappered from the drives list.
4. The drive, before disappered, behaved erratically (clicking etc) even if it was a 1month old enterprise drive, but i am sure it is not a drive issue, it works in a different system.
What i see:
- I went to BIOS where all four SATA drive can be seen - all disc info appears
- any drives on SATA0 was not visible to WIn10 if all four is enabled
- but if i disabled SATA2 for example, then drive on SATA0 appeared in Win10!
So it is definitely related to ACHI sata handling by windows 10.
When i use 3 drives in the system, everything works fine (haven't tested sata speeds though)
The original 790 config came with one HDD and an integrated DVD/card reader drive.
I disconnected original DVD reader long time ago, but left the card reader connection.
In the current full config
Windows boot SSD SATA0, DVD on SATA1, HDD on SATA2, SSD on SATA3, original DVD drive power disconnected, card readers still active.
i tried populating all 4 SATA, they showed up in BIOS - Windows failed to show all four.
I removed DVD drive by disabling SATA1, then the system works.
If i tried SSD SATA0, DVD on SATA1, HDD on SATA2 that did not work either, the system did not boot properly and i could not shut down, something prevented power down.
This DVD is a Samsung one, and it also works if i disabled SATA2.
Very strange.
Dell does not support chipset driver for Windows 10 so i suspect the native Windows 10 chipset support has this side effect.
savvy2
3 Apprentice
•
2.5K Posts
0
February 5th, 2020 05:00
......................zippidy do dah, zippidy day..................
savvy2
3 Apprentice
•
2.5K Posts
0
February 5th, 2020 06:00
......................zippidy do dah, zippidy day..................
savvy2
3 Apprentice
•
2.5K Posts
0
February 5th, 2020 06:00
no idea me at all what means "drop out". (in explorer only, in DISK Manager?? remote shared drop out)
"tell I'm doing this exactly now and I see THAT, be clear here"
Say what told you it dropped out. (some app or what?) "eg: MS word says no such drive exists"
The first to places to look are Explorer,"this PC" and next in DISK MANAGER for sure. gone there too?
What drive , name it and where it is at, and make and model and age and if it passes all smart tests. does it?
no idea me?, what is your backup drive or where it is, (inside PC, outside, PC, on a server in the cloud yours or others. (wild guess SATA2 port)
No dell of mine drops out any DRIVE, ever, and some have 5 drives, and more, +external. zero drop out but I have PC that never sleep, EVER ! I even have the fastest HDD on earth here, 6TB, by Grand SEAGATE.
you do know if you let a drive spin down it's life is IMPACTED. (learn how to hear spin down, ASK) IT IS A SKILL. (HDD have motor any human can hear once learned how)
name the maker of said drive, makers name and model, some WD Green drives are JUNK in the regard.
turn off HDD after xx minute turned on in CP+ power settings. set this to never. (a hard drive killer feature)
turn off indexing on the drive (all that I say here works in google, even this try that)
turn off sharing on said drive (this is just a test )
test the HDD with smart tests, (try this,)std edition. (if shows yellow or red warning the HDD IS BAD.
you must direct the app above to the drive IN QUESTION. (not the DEFAULT)
FORGET OTHER PC'S AND FOCUS ONLY ON THIS PC, ok, thanks.
one other test (one more skill techs know and do) is boot your KIT , USB Ubuntu v16+ demo media, stick. all techs worth salt have this, a very powerful tool in ANY KIT.
and click TRY ME, , run disktest there, bingo fail? for SMART
and test the drive for hours to see if the errant HDD DROPS OUT. if not, then now you know it is WINDOWS set up wrong (sleep jive on), or corrupted or the HDD0 boot drive is bad too or just it.
ALL HDD made FAIL there is no exceptions to this rule many fail at 5 year mark.(have hard proof)
learn to test them first, never skip testing any old HDD, or you will be stuck in an endless time warp.
going NOWHERE fast.
NO OS on earth runs on bad HW, learn this first. nor with a Bad RTC coin cell battery in any PC this old.
HW = hardware, OS means operating system,, HDD means hard disk drives .
CP = control panel.
if the drive goes to sleep mode or the port it connects it will HDD spin down. and go off line. for sure bad drivers.
A bad HD can drop out too, that is because the HDD finds bad sectors and then goes to hard processing to find them and slows down. this is the classic death throws of all old HDD< not fully DEAD..yet and will be SOON.
the cause is simple, the HDD, spare auto repair sectors are DEPLETED, and the HDD is now EOL< end of life.
if you find this confusing find a repair shop , they DO KNOW WHAT TO DO. For SURE.
savvy2
3 Apprentice
•
2.5K Posts
0
February 5th, 2020 06:00
do not walk in tall cotton.
use the side walk (take the PC to any shop and not try to learn COMPUTERS, in text box.) IMO
donm4599x
2 Intern
•
478 Posts
0
February 6th, 2020 14:00
Wow. If we could get a translator, we'd be in tall cotton, pickin and grinning.
savvy2
3 Apprentice
•
2.5K Posts
0
February 9th, 2020 06:00
here is the MACRO answer for you.
NO HDD told no maker , no model , not statement as to what told you , it dropped out.
we can go days and days checking windows10 for why, do you? , Reload W10?
windows 10 64bit v1909 (type in run box, winver (enter)bingo, is this PRO windows, if yes run
run box, type presentationsettings.exe (this ends sleep and for sure ends, HDD spin down)
savvy2
3 Apprentice
•
2.5K Posts
0
February 9th, 2020 07:00
YOU DO NOT need any RST driver, at all , The Q65 intel chip set is here, and Intel ended support on series 6 back. (if using Intels OPTANE RAID?) Intel® Rapid Storage Technology (don;t is the answer)
Not only that but the OPTANE drivers do not work on W10 now, for gen6 chip set, that ended.
Intel ENDED IT, zero support. NOW.
w10 installs and uses ACHI mode, drivers FROM MS,PnP servers, and work all day long. even at install time.
what fails is installing w10 on series 6 chip set attempting intels RAID solutions, Intel ended that, last year.
MS = microsoft, PnP means plug and play, servers means this exact Q65 driver, (sata)<< see those?
if the BIOS is set to ACHI , the PnP driver work out of the gate, even on old 380/790 PC by dell , have 2, I do.
and you do not use RAID, for SURE I've no idea how your PC is setup., nobody does, !@
Do you used Microsoft w10 SW raid, then the drive #2 is independent and does not turn off, if not allowed to sleep.
SW = software.
AND SHOCK SOME lamp WD green drives self shut down and love to die. endless complaints world wide.
I can those the GREEN DEATH. Go SEAGATE .
NO DRIVE TOLD YET< why not tell what you have at hand .?
I can demo W10 64bit, v1909 installing on a 790MT, and no problems at all, period.,. zero problems.!
For sure zero problems with modern GPU card inside. (old cards will fail, vast ,ask)
The 2 SATA ports are set to AHCI, first. never RAID. in BIOS screen. AS SEEN HERE done wrong. AHCI is correct RAID never, (2020 year answer)
turn on SMART reporting in BIOS, that why as BIOS POSTS it looks for SMART failures , and let me tell you , you never want to miss those ever. ( the doomed HDD facts never ignored)
And in BIOS SATA ports turned on, all connected ports FOR SURE .
same goes USB ports. all on.
good luck this is all I have to say on why any HDD fails, ( I could talk all day on HDD but there are better videos by Seagate that are SUPER GOOD to watch and learn HDD technology, a.ka. Rust drives and spinners now.)
speedstep
9 Legend
•
47K Posts
0
February 9th, 2020 08:00
AHCI works for Sata Operation without needing the Intel F6 RST mass storage driver with all windows 10 versions.
The max IRST driver is 11 for this model.
Versions from earlier including 9.6 and 10.1 are no longer available.
Versions past 11.3 drop support for ICH7
PCI VEN_8086 DEV_2682= "Intel(R) ESB2 SATA RAID Controller"
PCI\VEN_8086 DEV_27C3 = "Intel(R) ICH7R/DH SATA RAID Controller"
PCI\VEN_8086 DEV_27C6 "Intel(R) ICH7MDH SATA RAID Controller"
PCI\VEN_8086 DEV_2822 "Intel(R) SATA RAID Controller"
PCI\VEN_8086 DEV_282A "Intel(R) Mobile SATA RAID Controller"
Current version 17 16 15 14 13 12 versions do not work and will not work.
https://downloadcenter.intel.com/download/22194/
Version: 11.7.0.1013
https://www.dell.com/support/article/us/en/04/how11804/how-to-install-windows-7-on-systems-with-skylake-chipset?lang=en
Intel RST and USB 3.0 drivers for this model are WIN7 versions.
https://dl.dell.com/FOLDER01299327M/1/790-win7-A06-T80W8.CAB
You download the cab file and move to the my documents folder.
Then extract cab contents in the my documents folder using 7zip for all the drivers.
https://www.7-zip.org/download.html
Any yellow ! in device manager can then be updated via the pc instead of the internet.
Newer IRST Versions
Greg0130
1 Rookie
•
12 Posts
0
February 11th, 2020 05:00
For completeness,
1. When I say drop out I mean the drive has gone missing from Windows Explorer. The drive is a Hitachi 1TB HUA721010 on port 1. It is formatted as a data drive (drive f:) and is only used as a target for my scheduled weekly Windows backup. It worked flawlessly under Windows 7 for a number of years and I only recently noticed this problem. Rebooting the system restores the drive to Explorer and allows backup to work. I have run chkdsk on both drives and all is normal. I leave the system powered up and the drive has remained online since I opened this thread.
2. Dell has shipped all of it's Optiplex and Latitude systems with Intel RST as long as I can remember. My current Optiplex 7060 has version 17.5.3. I just hate to remove anything having to do with the disk drivers for fear of causing a blue screen. I might try a backup using Ghost (incredibly old but incredibly reliable) before pulling out RST but thought asking the forum might bring out someone who has experienced the same issue.
3. The version of Intel RST running on this system (the 790) is 12.9.0. Apparently Microsoft had no issues in upgrading this system to Windows 10, Version 1903. Other than the drive issue and a minor issue with lock screen, it is working just fine.
savvy2
3 Apprentice
•
2.5K Posts
0
February 11th, 2020 11:00
ever replace the the RTC Coin cell battery in the last DECADE?
missing in explore but not DISK manager right? if not missing here then make sure the drive has a drive letter there, F: right click drive and set a DRIVE LETTER NOW. or there will be no drive seen in Explorer ever, F:
what does F2 BIOS show , boot PC, hammer F2.. see system configuration click it and click SATA operations.
see SATA setting, ATA, AHCI, Disable, (sure we know it is not disable but AHCI is correct)
There is no RAID choice on mine, nor yours I BET.
INtel for a fact does not support RAID on your Q65 chip set for a fact, only supports AHCI SATA,,
MY PC is MT is yours?
all PCs with intel south bridge Q65 with RST raid version can run RAID but not with W10 and older than 2015 dell PC. SORRY THAT IS INTEL support ended on Q65 for RAID only.
in your number paragraph #1 you said
"Rebooting the system restores the drive to Explorer and allows backup to work." so the drive F: works now?
the south bridge has 2 drivers one for plain old SATA AHCI and one for RAID (RST) is RAID.
RAID is not supported by Intel now, that means no OEM either, intel is the source, not Dell.
I have a 790 MT sitting right here, in the shop, it runs perfectly in SATA AHCI in fact w10=64b fresh loaded all is perfect here,
it has no RAID version of the Q65, its not Q65R ok. it is AHCI only south bridge,
Cougar Point, B2 version on my 790MT, seems to me someone put RST driver on W7 is no good here.
Q65- vendor 8086 intel, and dev = 1c02 sub 04AD1028
The MS driver on there server for this chip is here.
So if the HDD is not bad (did you test it with F12 diagnostic?
IF NOT BAD, (OR WEAK = BAD)
then tell if Device manager shows it next, you did not and that is always first,
HERE IS MY TAKE :
1: if the hdd passes HDD tests in F12 Diagnostics DOES IT? this is first, when HDD act wrong.!!!
2: you upgraded the OS from W7 to 10 and now have the very bad w17 RST driver there and is wrong.
3: or the OS is corrupted, or someone even put the wrong driver on that PC when was W7.
that is it.
speedstep
9 Legend
•
47K Posts
0
February 11th, 2020 15:00
790 does not support RST 11.7 let alone 12 and up.
https://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverid=3H23X
https://dl.dell.com/FOLDER79680M/1/SATA_DRVR_WIN_R291722.EXE
Greg0130
1 Rookie
•
12 Posts
0
February 12th, 2020 04:00
1. Yes, I know this system does not support RAID. One of the reasons I run the Windows backup every Friday evening. And it is a minitower (MT).
2. When the drive goes missing, the drive letter is gone and it does not show in disk management. Rebooting and going into the BIOS settings the drive is there and then when it boots into Windows the drive is back.
3. It looks like I installed RST Version 12.9 in April of 2014 when the system was still Windows 7 and it has been there ever since. Apparently I got it from the Intel web site and since I am not running RAID it seems to work perfectly.
4. I ran a chkdsk yesterday on drive F: and it reported no errors. Haven't yet run full diagnostics from F12. Waiting to see how long the drive remains online now.
5. SATA operation is set to AHCI.
6. No I have not replaced the coin cell battery. Typically the BIOS tells me when the battery is bad and date gets lost after a power cycle. I haven't seen that yet.
Based on the advice I am getting, I will probably just uninstall RST since it really does very little on this system and see what happens. Thanks to all!
savvy2
3 Apprentice
•
2.5K Posts
0
February 12th, 2020 05:00
see this link see them all not understand, there is no driver RST . (note the newer w10 release now blocks you)
Ponder REALITY: 20 years or more.
There are 100 RAid cards, VAST DO NOT SUPPORT W10, my top DELL cards WORK..
The vast software only RAID that many do not support W10.. (MS Storage spaces works)
then hybrid RAID, 1/2 HW and 1/2 SW, ( I will never go here, ever, but can show proof and way bad.....)
this fact above is why W10 installs fail. and why intel RST does for sure, below series 100 chipsets.
the newer ISO from MS does better, it blocks you, now. mostly. (but I bet it can not get them all right, )
LSI SAS3082E-R. ( buy this?) and the whole raid system can be moved to PC #2 or 3. yah. HW RAID.
the real hard problem for MS is at install time, is to scan PnP all cards not now sold (gone), no spec, no drivers, and no why to scan for them all at now. BIG PROBLEM, but sadly does messup on old intel old south bridges,
and I was told on technet they fixed that, and is now blocked, v1909 or near.
In many cases with HW raid, the installer can not see the HDD ARRAY at all, due to most cards have no w10 driver to give MS , for the installer to work at all. (does not exist on earth this driver, and MS will not make one from thin air) The problem is intels here, and intels alone.
It for sure is not just you....
hond654
2 Posts
0
May 2nd, 2020 01:00
I have the same issue now:
1. i added a new disk to SATA0
2. it appeared in BIOS and in Win10
3. Then after power up, when i clicked on the drive in File Explorer, it errored out that drive is not accessible, then a second later the drive disappered from the drives list.
4. The drive, before disappered, behaved erratically (clicking etc) even if it was a 1month old enterprise drive, but i am sure it is not a drive issue, it works in a different system.
What i see:
- I went to BIOS where all four SATA drive can be seen - all disc info appears
- any drives on SATA0 was not visible to WIn10 if all four is enabled
- but if i disabled SATA2 for example, then drive on SATA0 appeared in Win10!
So it is definitely related to ACHI sata handling by windows 10.
When i use 3 drives in the system, everything works fine (haven't tested sata speeds though)
hond654
2 Posts
0
May 5th, 2020 01:00
I suspect this is the DVD drive.
The original 790 config came with one HDD and an integrated DVD/card reader drive.
I disconnected original DVD reader long time ago, but left the card reader connection.
In the current full config
Windows boot SSD SATA0, DVD on SATA1, HDD on SATA2, SSD on SATA3, original DVD drive power disconnected, card readers still active.
i tried populating all 4 SATA, they showed up in BIOS - Windows failed to show all four.
I removed DVD drive by disabling SATA1, then the system works.
If i tried SSD SATA0, DVD on SATA1, HDD on SATA2 that did not work either, the system did not boot properly and i could not shut down, something prevented power down.
This DVD is a Samsung one, and it also works if i disabled SATA2.
Very strange.
Dell does not support chipset driver for Windows 10 so i suspect the native Windows 10 chipset support has this side effect.