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October 16th, 2023 04:07

OptiPlex 9020 no power light but turn on in no display

i have a dell OptiPlex 9020 but when i turn my computer on their no light on the power button in no display in also i can here the fan spin  fast but when i try to cut the computer off by the power button it don't turn off i have to unplug it to turn it off

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15K Posts

October 16th, 2023 16:25

first try replace cmos battery with a brand new one then clear cmos settings via motherboard jumper.  fan spin does not mean much.  do a Dell psu bist test to verify psu still works.  you have a no power or no post situation.  a bad psu can still turn on fan.

October 16th, 2023 20:51

@redxps630​i did everything you said all i know their no power light on the Powe button but when you plug it in the fan start spinning fast then when i try turning it off by the Powe button it don't turn off i have to unplug it i did recently replace the cmose batter because everytime I set the time on the bios it didn't save in it wouldn't go to windows because when windows was booting up it would go to no display in i try reinstalling windows then when i would install the graphic driver it would go to no display as it was installing then when i turn the computer off again in turn it back on it started doing the same thing again when loading windows again

9 Legend

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15K Posts

October 16th, 2023 21:50

if you get some video then it is not No POST.

confirm you have cleared cmos by motherboard CLR CMOS jumper.

October 17th, 2023 03:47

@redxps630​ what i did i move the cmose to the to the pin that reset the bios in it still does the same thing

9 Legend

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15K Posts

October 17th, 2023 12:37

Try unplug power sw cable and jump start motherboard

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