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August 1st, 2021 12:00
optiplex 9020 will not power up
power button on front of unit blinks when pushed. unit will not power up
power supply indicator light on rear is steady green, even when test button is pushed.
How to get unit to power up
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tibi500cid
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August 9th, 2021 06:00
https://www.dell.com/support/kbdoc/en-us/000126021/a-reference-guide-to-the-dell-optiplex-diagnostic-indicators#2012_to_2020
2 blinks followed by a short pause, 3 blinks, long pause, then repeats.
Bad Motherboard, Memory or Processor
redxps630
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August 1st, 2021 12:00
steady green on BIST does not mean psu is definitely good. First try replace CMOs battery with a new one and reset CMOs jumper on motherboard to clear CMOs settings.
How to run self-test using the button on the PSU
Forgottenname
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August 2nd, 2021 04:00
With the unit plugged in, pushed the BIST button - nothing happened.
So does this imply the power supply is bad?
redxps630
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August 2nd, 2021 07:00
If the BIST LED does not light up, then the power supply can't deliver power to the system and could be caused by any component connected to the power supply or the power supply itself. Chances are bad psu.
bradthetechnut
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August 2nd, 2021 19:00
What color is your power light blinking, amber?
Dell BIST Test YouTube
Forgottenname
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August 3rd, 2021 11:00
AMBER
bradthetechnut
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August 3rd, 2021 12:00
Hi @Forgottenname,
In the 1st post, you said the PSU green light is on. In your 2nd post, you said nothing happened when test button was pushed.
Blinking amber (power button) is a sign of a bad PSU. However, the BIST is there to make sure it's not another component causing the problem.
Forgottenname
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August 9th, 2021 04:00
Thanks for help
Summary. Led light on rear steady green, cooling fan comes on.
Re power light in front. Blinks amber. Light blinks twice, pause blinks 3 times, pause and repeats.
Replaced power supply unit., same problem.
Thanks
bradthetechnut
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August 9th, 2021 09:00
MB is more likely to go before the CPU does.
Rob Whitworth
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April 27th, 2024 10:56
I have the exact same issue as Forgottenname. Blinking amber power switch. Do you have a solution for me?
BobWiegers
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May 26th, 2024 18:05
Dell Micro 920. Plugged in another external power supply and still no light on power button and fan does not go on and nothing else showing signs of power.
Thanks
Bob
bradthetechnut
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May 27th, 2024 03:01
You mean "9020"? If it's not working with at all with another Dell OEM PSU, MB may be dead. Impossible to diagnose and pinpoint exact cause from here.