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June 26th, 2020 05:00

Optiplex 9020m bios failure

Hi all here. I have problem with bios. 
i installed into my dell chrome os. Everything was almost ok so intried to change something in bios. I think i turned of something like legacy. 

now pc cannot boot, just black screen. I cannot get into boos. F2 and F12 dont work. I tried cmos reset by jumper. Also bios reset by battery plus jumper reset. Nothing. Just black screen. Any advise?

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478 Posts

June 26th, 2020 16:00

You might want to tell more.

Why did you install chrome?

What is "almost OK"?

Why did you change from legacy to uefi?

I would try this: Unplug everything possible from computer and motherboard, except power supply, keyboard, mouse, monitor.

See if you can get back into the bios and undo the things you.

 

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June 26th, 2020 20:00

Hi @donm4599x,  You might want to elaborate on "everything."  Should OP unplug HDD/SSD and/or anything else?

Hi @lubo9847,  BIOS isn't for experimenting with and is for advanced users.  A person should always know what they're doing before changing any settings other than the self-explanatory date & time.

Did you mean "on" instead of "of,".as in you turned "on" Legacy?  I think that might be the way you meant it since UEFI would be the default.

If your HDD/SSD was loaded in UEFI, switching to Legacy will cause PC to not recognize the drive, and vice-versa.  Unplug the drive, turn on PC, immediately press F2 for BIOS.  Does the PC give you anything?  If you get into BIOS, you got a lucky 2nd chance to undo any BIOS changes you remember doing.  If not, MB may be bricked.

The 9020 micro does not have a BIOS Recovery tool feature.  BIOS Recovery tool wasn't on Dell PC's until after Dec. 2015.

Capture+_2020-06-26-22-02-29.png

 

2 Posts

June 26th, 2020 23:00

Thanks. I tried it also without hdd but still the saˇe

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