Video Question

Question

I have a 7070 micro that will not recognize the Intel 630 chipset installed.  All I see in device manager is Microsoft Display.  When I try to install the chipset driver, it says chipset not supported.  I have tried removing the Microsoft driver but it keeps showing back up.  This is a brand new unit for work and I can't use my dual display.  Any help would be appreciated.  Running windows 10 64 bit.

bradthetechnut · Answer

Below the last post in every thread is set of links.  If an answer doesn't come in this user to user forum, or you might want to use anyway - the Contact Support link.  Use to contact Dell directly for your in warranty item - call, chat, or email.

speedstep · Answer

630 is intel UHD Graphics not the chipset.

The DCH driver overrides and prevents inf update malware.

https://www.intel.com/content/www/us/en/support/articles/000031275/graphics.html

Intel UHD Graphics 610/630 Series DCH Driver
This package contains the driver for 8th generation Intel graphics card. It is supported on Dell OptiPlex and Precision systems that run the Windows 10 October 2018 Update and later. Intel control panel can be automatically downloaded by the operating systems while installing the driver with internet connection. Graphics drivers or video drivers control the flow of data between the operating system and the display. Some video drivers allow you to adjust the display properties.More details

http://downloads.dell.com/FOLDER05530545M/1/Intel-UHD-Graphics-610-630-Series-DCH-Driver_HV55K_WIN_25.20.100.6617_A00.EXE

Rixsterc · Answer

I have tried this several times with that same driver downloaded from Intel.  I get met with the message:   This installation package is not supported by this processor type.

Rixsterc · Answer

So the Microsoft driver is all it will use?

Optiplex Desktops

Video Question

Was this post helpful?