PowerCenter Issues

Question

Hi, I am trying out PowerCenter 3.0 and have setup a discovery for 1 subnet at this stage which has discovered around 50 devices including Servers, UPS', Chassis' and blades. I am having an issue with some of the newer devices reporting power information via IPMI. The account is correct as it was discovered using the same account. I get the following event every 10mins (this is the schedule I have set for monitoring): Protocol Operation Failed: Unexpected protocol error(s) have occurred. Retry the operation, and contact Dell support if the problem persists. When I look at the power utilisation graphs for the servers with this error it has no data. The troublesome devices appear to be: PowerEdge M915 and M710HD blades (M620 blades appear ok)PowerEdge R810/R820 Servers (other servers - R720,R520, etc appear ok) Has anyone experienced this before or have any suggestions? Thanks, Chris

DELL-Sonylal P · Answer

Hi Chris,

First, I apologize for the problems you are experiencing.

I would request you to create a support ticket with Dell. This will enable us to access the log file and find the exact root cause.

Regards

chris.cooke · Answer

Ok thanks.

Andres_Noguez · Answer

Im having the exact same problem with some blades, mainly M420 and M910...did you ever found a solution with dell support?

Power & Cooling

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