Broadcom Team Disappears on Win2K Server!

Question

I have setup a team adapter with 2 - GB onboard adapters on a PE 2650 and 6450. They work properly for a while but after a few days I get the error: "No active Broadcom adapter/driver detected in this system" when I open the BASCS. There is one entry in the event viewer that says: "The BASFND service failed to start....”. I know this has something to do with it but the only reference to BASFND I can find in the registry is in HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_BASFND.

Any help would be appreciated.

Message Edited on 07/30/02 08:09PM by robkleinpeter

Philipp Jourdan · Answer

We have the same eventlog entry. We use BASP virtual adapter V 2.0.6.0 for teaming (fail on fault) and broadcom driver V 2.67.0.0. Our adapters have the firmware 2.4. We think that there ar two different problems:

first, no active broadcom adapter/driver detected in this system:

Reading the forum we found an message that points to the ilansnmp.dll with the version v 1.39.0.0. An update should help.

second, the BASFND entry in the eventlog:

We found no solution and we hope you got one since you post your problem.

UrbanSk · Answer

Try to install the latest versions of the Broadcom software.

mdeprez · Answer

We have installed the latest version of ilansnmp.dll 1.43. This does not help. It may stop a memory leak, but if this dll is loaded the nics will disappear. Doesn't matter which NICs either. Intel or Broadcom, they will disappear from properties of Network.

grahamfairbank · Answer

It happens to me too... on PE4600's and PE2550's...

JRoot · Answer

I have the same problem with PE6650 and PE2650. Thought it was teaming. Broke teaming and still have the problem. Getting ready to apply 6.0 drivers tomorrow night and see if it fixes the problem.

BcoadCom NetXtreme, Driver, 2000, v. 6.0, A04
Filename: Bcom_LAN_60_W2K_02.exe [4.57 MB]
http://support.dell.com/us/en/filelib/download/index.asp?fileid=R47087

OG_Fred · Answer

I have the same problem on PE2650

Th ILANSNMP.DLL version 1.43 solves the memory leak problem but not the fact the card disapear of the Control Suite after 2-3 days.

When yo urestart the SNMP service, the cards reappear but for 2-3 days and again and again.

Is someone has found something new ? Is there any patch or update for that ?

Thanks a lot

JRoot · Answer

Well, removing the Control Suite software and updating the drivers did not solve the problem.  Neither did stopping and restarting the SNMP service.  Anyone have luck with Dell on this issue?

bironhead · Answer

Similiar issue, we have the PE2650. We have been having nothing but problems with the one of the 2 onboard NICs. We keep losing the defalut gateway! It will work for 1hour to 1week, but then we can't get the gateway to come back. I have put on the newest drivers, but that doesn't seem to help either. Any advise would be nice.
PS I have totally uninstalled the whole protocol stack several times in win2k and it fixes it for a little bit. I think the drivers are the cause of this, or maybe a bad eprom chip on the card.

crpger · Answer

I just started getting this error on my new HP ProLiant DL 380 G3 after updating to the latest Compaq support paq (v6.20), in which one of the updates was a new driver (v.2.90.0.0) for the Broadcom Gigabit. Previous driver was v2.75.0.0. The error only appears in the event log when I open the properties page of the NIC. There are 2 GB NICS for teaming, but I have one of them disabled at this time. I also have DELL PE 2550 servers with same NICS, I will check those for errors also. I will post any infomation that I find.

MikePalmer · Answer

I'm also having similar problems with a PE2550. Does anyone got any new ideas on how to fix the problem? I've doing all items suggested in past messages. Mike

MikePalmer · Answer

Has anyone thought about the version of firmware installed on the Nics? Mike

JRoot · Answer

Sure have. All cards are at the latest firmware and the server components as well. I have recently talked to other customers who are experiencing similar teaming problems on Intel cards. We have all dropped teaming for now and opted for stable service rather than fault tolerant capability. Dell has still not responded to this issue favorably and I am very surprised they have not stepped up to the plate on this. I have many Compaq servers teaming quite well in clusters using fault tolerance and on file and print servers using load balancing. Why can't Dell get this right? I first started seeing this last year and my first post to this forum was 1/08 and we're still not there! That's it for my rant.

Jim

MikePalmer · Answer

Interestingly it is only a few of my PE2550 having the problem also I do not have the advanced control panel installed to allow teaming. I'm only attempting to use it as a standard nic.

I agree about Dell not stepping up to offer any help. This discussion has been going on for a while and I have not seen anyone from Dell give anything helpful.

Do you know if it is possible to get broadcom drivers direct from broadcom?

Mike

brashleger · Answer

Has anyone discovered a solution for this? Our server duplicates this exactly. After reboot, the team and nics show up for a few days, and then 'No Active Broadcom Adapter...' occurs.

JRoot · Answer

Nothing yet.  I did talk to another of our engineers who used the Compaq version of the driver on a Dell with success.  This is hearsay and of course you must test this in a non-production environment under load for several days to prove it is OK.  However, if you have a software (OS) support agreement with Dell, I am sure they would have an issue with supporting you on network related issues.  Proceed with caution.

PowerEdge Hardware General

Broadcom Team Disappears on Win2K Server!

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