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7 Posts

53646

August 23rd, 2013 07:00

CMC on M1000e reporting incorrect server information

I've procured some M610 servers from ebay. No errors, and all hardware works fine. However, the CMC (v4.45) and iDRAC (v3.5) reports one of the servers has 2 processors, 24GB of RAM, and no C fabric Mezzanine board. However, the server has a single processor, 4GB RAM, and a 10GB Broadcom 57711 Mezzanine card. The other server reports all correct info.

I have logged into the racadm and run racadmresetcfg multiple times. I've updated all firmware I can get my hands on.

Again, all hardware works as required. I can Boot iSCSI on the 10GB Broadcom cards, I can install the OK and verify that the hardware is all intact, but the CMC is reporting incorrect inventory.

Server 4 is the one reporting the correct info. Server 5 is the one reporting incorrect info. Here is the version info from the CMC racadm getversion command.

server-4 BIOS 6.3.0 2013-08-15
iDRAC 3.50 2013-08-15
USC 1.3.0.3 50 2013-08-09
Diagnostics 5130A0 2013-08-09
OS Drivers 7.3.0.1 0 2013-08-21
NIC-Broadcom NetXtreme II Gigabit Ethernet (Embedded 1-1) 6.2.12 2013-08-15
NIC-Broadcom NetXtreme II Gigabit Ethernet (Embedded 2-1) 6.2.12 2013-08-15
NIC-Broadcom NetXtreme II 10 Gigabit Ethernet (Mezzanine 1C- 5.0.12 2013-08-15
NIC-Broadcom NetXtreme II 10 Gigabit Ethernet (Mezzanine 1C- 5.0.12 2013-08-15
BIOS 6.3.0 Reinstall
BIOS 6.1.0 Rollback
iDRAC 3.32 Rollback
NIC-Broadcom NetXtreme 1 and NetXtreme 2 device firmware Del 5.0.13 Rollback
NIC-Broadcom NetXtreme 1 and NetXtreme 2 device firmware Del 5.0.13 Rollback

server-5 BIOS 6.3.0 2013-08-22
iDRAC 3.50 2013-08-22
USC 1.6.0.7 3 2013-08-23
Diagnostics 5148A0 2013-08-22
OS Drivers 7.3.0.1 0 2013-08-23
NIC-Broadcom NetXtreme II Gigabit Ethernet - (Embedded 1-1) 6.2.12 2011-12-21
NIC-Broadcom NetXtreme II Gigabit Ethernet - (Embedded 2-1) 6.2.12 2011-12-21
BIOS 6.3.0 Reinstall
BIOS 6.1.0 Rollback
iDRAC 3.02 Rollback
NIC-Broadcom Firmware update package 6.0.1 Rollback

7 Posts

August 23rd, 2013 09:00

 After adding or removing new hardware, system inventory page may not
  update the changes automatically. This is because, inventory data collected
  during manufacturing process may not be updated with new changes.
 
  Workaround: Select "Cntl+E" during BIOS POST and enable
  "Collect System  Inventory on reboot".  Save and exit from
  "Cntl+E" option, then reboot the system to collect new system inventory.
  After the Inventory is collected, the GUI “System Inventory”
  page displays correct Hardware and software inventory data.

Moderator

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9.5K Posts

August 23rd, 2013 09:00

Was there a server in that slot previously that had the specs that it is incorrectly reporting? Try running racadm hwinventory

Does the chassis have redundant CMCs? Does it report incorrectly i the web GUI as well?

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