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Kalincho

5 Posts

2788

July 16th, 2020 07:00

DELL perc h710 battery replacement, Help please

Hello Dell,

The server even is telling this

Kalincho_3-1594908641290.png

Dell OpenMange Server is showing this log message but then 

Kalincho_0-1594908386589.png

Battery status is OK

Kalincho_2-1594908477928.png

 

Kalincho_1-1594908435901.png

 

Do I have to change the H710 battery if so what would be the part number ? how much ?

Thanks in advance 

JUAN CARLOS

DELL-Chris H

Moderator

 • 

8.5K Posts

July 16th, 2020 08:00

Kalincho,
 
The issue likely isn't hardware, but instead that the H710 is behind in firmware updates. I would start with updating the servers BIOS, iDrac, H710, as well as make sure you are using the latest supported version of OpenManage. 
 
Let me know what you see afterwards.
 
 

Kalincho

5 Posts

July 16th, 2020 09:00

Thank you very much for your prompt response

Can I have someone to do it without paying

 

THANKS

 

Kalincho

5 Posts

July 16th, 2020 10:00

Sorry to bother Chris,

Can you tell me which to download when i go to https://www.dell.com/support/home/en-us/product-support/product/poweredge-t620/drivers there are several drivers

for instance OPENMANAGE SERVER ADMINISTRATOR, that's what i have when i go to dell

there are several openmanage

 

 

Kalincho_0-1594918985610.png

Kalincho_1-1594919031022.png

Kalincho_2-1594919055952.png

 

 

 

DELL-Chris H

Moderator

 • 

8.5K Posts

July 16th, 2020 12:00

One of the easier options would be to use the platform specific bootable ISO for the T620, found here.

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