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May 16th, 2024 16:49

Dell r630 lcd panel not working

Hello!

I have a Dell R630 server. Currently the LCD panel does not display a green notification screen but only displays an orange notification screen when there is an error. Please show me how to handle it so that the LCD screen displays a blue message.
Thanks.

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4.1K Posts

May 17th, 2024 07:34

Hi,

 

Usually the LCD will show the error message, if it doesn't, you will need to access the iDRAC or the Lifecycle Controller to check the server logs. Or you can try visually check on all the server's LED indicators: https://dell.to/4bEQIl7. The hard drive and the power suppply.

 

You will need to identify the hardware having issue to resolve it and the LCD will turn blue. There are also at times, the logs are full, that will also lead to LCD turning to orange. 

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18-05-2024 16:48 PM

@DELL-Joey C​ 

Thank you.

Normally, the screen will display a blue color with the content ServeTag or hostname, but it will be dark and nothing will appear.

If an error occurs, the screen will still display an orange error message. This proves that the LCD screen is not broken, but just an installation error somewhere.

If you know this error, please tell me how to fix it.

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4.1K Posts

May 20th, 2024 01:17

Hi,

The LCD is most likely to be faulty.  To confirm if any issue you will need to access to the BIOS or Lifecycle controller or iDRAC to check the errors. 

Can you also try pressing the LCD button, up or down to check if the LCD is on standby?

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July 26th, 2025 09:41

@Taxoakumi2810​ Have you solved it yet? I also had the error today and have not been able to fix it.

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5.3K Posts

July 28th, 2025 01:07

Hello nhatduc
Have you tried what Joey has suggested? Since you didn't give us much information on your situation it is still possible that your LCD might be faulty. You can try swap it with the same part from another server, or you can also ask for another opinion by raising an official ticket. https://www.dell.com/support/incidents-online/en-au/contactus/dynamic?msockid=3509d1e460cf674e347cc7d061e6668c&lwp=rt Let us know if you have any further questions anytime.
Respectfully,

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