Help me troubleshoot - CPU Internal Error

Question

One of my 1750s blue-screened this weekend without leaving any clues about what happened except for an entry in the ESM log that reads: Fri Oct 28 11:23:43 2005 System software event - CPU Internal Error detected The server was hard booted and is back up now, but with an amber light. This server doesn't have any prior history of problems. I'm not sure how I can troubleshoot this problem. The server has 2 CPUs, and they show a green check mark in Server Administrator on the Properties tab under Health. In fact, all of the devices show green checks, so the only thing that could be causing the amber light is the 'CPU internal error' entry in the log. Any tips would be appreciated! -iBob, Pier 1 Imports

speedstep · Answer

Amber Light indicates ESM problem. Power supply or other issue may be at fault.
Clearing the ESM with Open Manage or DSET may or May not solve this.

Clearing ESM DOES NOT FIX BROKEN HARDWARE. If something is zapped, broken or otherwise operating out of spec then the amber ESM error will return.

PowerEdge Hardware General

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