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February 27th, 2013 14:00

Hyper-V & Precision 490

Hello Everyone,

I am trying to test out to see if you can Install Hyper-V on a Precision 490 .. But every time I boot to the disc it doesn't see the hard drive so I have tried to install different drivers and stuff like that with no luck .. 

Has anyone ever gotten it installed ?? and if so any advice ?? 

Thanks .. 

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16.3K Posts

February 27th, 2013 17:00

You 1) need the drive controller driver, 2) need to configure RAID first, or both.  What controller are the drives connected to?  Onboard SATA?  An add-in card?  If a card, which one - a SAS 5 or a PERC 5?

Are you installing the standalone Hyper-V? or a Windows Server with Hyper-V?  If Server, which one?

February 28th, 2013 07:00

Thanks for the replay TheFlash ..

The WD hard drive is connected right to the mother board and i am tring to install the stand alone verison of Hyper-V .. hope that information helps .. and thanks for your time and help also ..

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16.3K Posts

February 28th, 2013 08:00

Try this driver:

www.dell.com/.../precision-490-dt

It is for Vista 64-bit (the highest OS supported on the 490), but may still work.  Be sure to extract the contents of the driver before using at the Load Driver link during the install.  If that doesn't work, then tell me a little more about what you see.  Is the disk(s) visible in the BIOS Setup (F2) or in another utility like CTRL-I or CTRL-C?

February 28th, 2013 11:00

thanks for the advice again .. just tried it and still nothing keeps giving me the same error about not finding everything .. you can see the disk in the bios because I installed Xen Server, and ESXI server on the same computer with no trouble its just Hyper-V that doesn't see the hard drive .

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16.3K Posts

February 28th, 2013 12:00

Did you actually run the EXE to extract the files, THEN put the seven files it extracted onto USB/CD/floppy to search for during the install?

February 28th, 2013 12:00

The Error is the following

No New device drivers were found. make sure the installtion media contains the correct drivers, and then click ok ..

that is all i ever get with every driver i have tried so far ..

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February 28th, 2013 12:00

"you can see the disk in the bios"

I was asking this, not because the system can't see the drives, but because if these drives were being handled by another controller, they would NOT be seen in the BIOS.

So, if you can actually SEE them listed in the BIOS Setup (F2), then they are being handled by the chipset controller.

"keeps giving me the same error about not finding everything"

What is the EXACT error it is giving you?  "Everything"?

February 28th, 2013 13:00

Yep .. first thing I though of ... and I can get to the screen during the install that lets me load the drivers and there are a bunch listed , but no matter which one i pick nothing ever picks up the hard drive ..

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16.3K Posts

February 28th, 2013 20:00

Ok ...

Try the latest driver from Intel (since Dell does not support Windows 7 or 8 (and no Server OS's), the Vista driver is the latest Dell offers, and may not be sufficient):

Intel Rapid Storage Technology (use the "f6flpy-x64.zip" version - or even try the "iata_enu.exe", but it should not be necessary)

If that doesn't work, boot to the BIOS Setup (F2), SATA Operation, change to Autodetec/ATA or Combination ... this way is not ideal, but will probably work.

March 1st, 2013 10:00

Thanks again Flash ,

but honestly stil nothing .. I checked the BIOS and the hard drive does show up ...

I checked the Sata Opteration and its set for " Raid Auto / ATA " the only other optinos are " Raid Auto / AHCI " and "Raid On "

I changed it from ATA or AHCI and tried the both the drivers again with no luck ... Only thing left I guess is to intall server 2008R2 or 2012 and run Hyper-V that way .. but kinda wanted to run it as a standalone ..

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March 1st, 2013 18:00

Installing 2008R2/2012 you will likely run into the same thing since Hyper-V is based on the same kernels as the Servers.

Changing SATA Operation to ATA or Combination should disable AHCI, making it so no driver would be necessary - even with obsolete OS's like XP.  If your SATA Operation does not have ATA/Combination settings, then you should consider updating the BIOS (probably would be wise anyway - A07 added support for Vista SP1, so anything less probably would be hopeless to begin with).

There is another possibility ... it may simply not be compatible.

March 2nd, 2013 10:00

Hey Flash,

well is this funny ... I checked and its running A08 for the bios so its up to date .. I got a copy of Server 2012 from MS and installed with it no trouble at all .. works great .. Running updates on it now ..

So really don't get why Hyper-V doesn't work ..

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