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1 Rookie

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21 Posts

33892

July 11th, 2013 09:00

iDRAC disabled

Hi,

I installed a new server M620 in the M1000e chassis. I went to web GUI to setup an ip address on the iDRAC, I got error 0x0080 and on the LCD screen

it says iDRAC disabled. I also noticed on the Web GUI that the power status of the server is disabled.

Could you please advise on how to activate iDRAC and power status on this server?

Thanks, 

12 Elder

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6.2K Posts

July 11th, 2013 12:00

My actual version is 1.0, so my first upgrade will be to 1.10 and 1.20 and so on.

That sounds good. I would skip every other revision, so something like this:

4.40, A00 6/24/2013 14:15 Update
4.31, A00 3/28/2013 16:13
4.30, A00 12/19/2012 2:48
4.11, A00 6/28/2012 18:24 Update
4.10, A00 5/22/2012 13:52
4.0, A00 3/22/2012 20:47 Update
3.20, A01 3/25/2011 8:30
3.10, A00 12/9/2010 14:35 Update
3.03, A00 10/15/2010 15:48
3.02, A01 10/6/2010 15:45 Update
3.01, A00 7/23/2010 17:27
2.20, A00 12/17/2009 14:51 Update
1.33, A00 1/23/2009 14:13
1.32, A00 11/18/2008 16:44 Update
1.31, A02 11/6/2008 16:48
1.30, A00 11/6/2008 14:19 Update
1.20, A00 8/26/2008 12:21
1.10, A00 6/20/2008 13:34 Update
A05 3/12/2008 17:21 1.01
A02 1/29/2008 12:48 1

You can do every 3rd update if you want, or any other variation. The issue with skipping a lot of updates is that the changes can sometimes be extreme and cause issues.

1 Rookie

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21 Posts

July 11th, 2013 10:00

Hi Daniel,

I have 15 servers in this chassis with vmware environment, what's the impact on the servers?

Is there any procedure/documentation for the upgrade.

Thank you for your help.

Best regards,

1 Rookie

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21 Posts

July 11th, 2013 10:00

Hi,

Yes this is the only M620 blade server in the chassis.

CMC version: A02.1.0.200801211830

Regrads,

12 Elder

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6.2K Posts

July 11th, 2013 10:00

Hello bdjebbar

What version is the CMC? Is this the only 12th generation blade in the chassis? It sounds like the real issue is that the blade is not functioning in the chassis. We need to troubleshoot that instead of the DRAC. Once the server is able to power on the DRAC will likely work.

Thanks

12 Elder

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6.2K Posts

July 11th, 2013 10:00

CMC version: A02.1.0.200801211830

That would be the problem. That is the original firmware released with the chassis back in 2008. Version 4.2 added support for 12th generation servers. You will need to be at 4.2 revision at a minimum.

I would suggest stepping up the CMC firmware to the latest version(4.4). I would not recommend going straight to that version. You can try to do that jump if you want, but it is typically not a good idea to jump that many revisions in an update. I typically only skip 1 update at a time when stepping something up.

Thanks

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21 Posts

July 11th, 2013 11:00

Hi Daniel,

Is there any difference between  A00, A01 and A02?

Thanks,

12 Elder

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6.2K Posts

July 11th, 2013 11:00

Is there any difference between  A00, A01 and A02?

The first couple of revisions(A05,A02) are the only ones you should bother with that number on. Ignore that A revisions on the rest of them. It is just the internal revision number of that update. If it is a full update then it will be an A00. If it is a patch update then it will be an A0x. Typically A00 adds features and fixes. A0x will only be fixes. These are internal Dell revisions that can be ignored.

Thanks

1 Rookie

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21 Posts

July 11th, 2013 11:00

Hi Daniel,

Bear with me. I just want to make sure that I have understand and avoid any mistake.

My actual version is 1.0, so my first upgrade will be to 1.10 and 1.20 and so on.

Thank you.

12 Elder

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6.2K Posts

July 11th, 2013 11:00

I have 15 servers in this chassis with vmware environment, what's the impact on the servers?

There should be no impact, but I would plan on something going wrong. If everything goes to plan then the servers should not be affected. All that will happen is that the fans will run at maximum RPMs during the update process. I would recommend performing the updates during maintenance windows just in case something goes wrong though.

Is there any procedure/documentation for the upgrade.

The download page for each version has installation instructions. You can click on the previous versions section to browse through the available versions. It looks like the earliest update we have available is 3.21:

http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/poweredge-m1000e?driverId=92VY8&fileId=3195029925&osCode=WNET

Thanks

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21 Posts

July 11th, 2013 13:00

Thank you very much.

12 Elder

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6.2K Posts

July 11th, 2013 14:00

Hi Daniel,

I tried the upgrade and started with the cmc-standby, but i got this error:

CMC 1 Degraded: Micro Controller sensor for CMC, redundancy lost was asserted

Do I have to continue and upgrade cmc active?

Thanks.

Yes, the two CMC's have to be at the same firmware revision, so you will update one and then the other. The only way you can fully update one without the other is to remove one of the CMCs from the system.

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21 Posts

July 11th, 2013 14:00

The upgrade of the cmc-standby is still running and the upgrade of cmc-active wont work. It says upgrade is already running.

1 Rookie

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21 Posts

July 11th, 2013 14:00

Hi Daniel,

I tried the upgrade and started with the cmc-standby, but i got this error:

CMC 1 Degraded: Micro Controller sensor for CMC, redundancy lost was asserted

Do I have to continue and upgrade cmc active?

Thanks.

1 Rookie

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21 Posts

July 11th, 2013 14:00

It take more time than i expected.

I will get back to you on this tomorrow.

12 Elder

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6.2K Posts

July 11th, 2013 14:00

The upgrade of the cmc-standby is still running and the upgrade of cmc-active wont work. It says upgrade is already running.

It sounds like the update is still running. The CMC will go offline during the update. Wait for it to complete.

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