1 Rookie
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3 Posts
0
406
August 6th, 2022 08:00
iDRAC disabled/dysfunctional
Hi,
I have an R720 server. I got it with basic iDRAC functionality, so I imported the trial enterprise key - approximately 30 days ago. Yesterday I tried to connect to the iDRAC and got a very strage "Unlicenced domain" error message - and then it iDRAC went completely offline (network is down, no connectivity on L2). Today I've tried resetting the iDRAC ( i-button held in for 15 seconds, it lights up momentarily with blue light and then turns off - network card comes on - then after a while turns off - is never ping-able), factory reset the iDRAC in BIOS, powered down - disconnected power cables and waited for a minute - and no change.
Why would the iDRAC brick itself?
No Events found!
DELL-Shine K
6 Operator
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3K Posts
1
August 7th, 2022 18:00
Can you reboot the server and go to iDRAC Settings utility in BIOS and check the iDRAC Configuration network setting. As enterprise license is expired you may need to change iDRAC to shared mode if it is configured in Dedicated mode.
DELL-Young E
Moderator
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5.4K Posts
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37 Points
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August 7th, 2022 18:00
Hi, it looks like the free trial license is expired.
TheThor
1 Rookie
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3 Posts
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August 8th, 2022 00:00
Thanks! It was the dedicated vs. shared mode that was the issue. Extremely frustrating - DELL should learn from Cisco on the iDRAC/iLO/IPMI remote management front, not from a garbage distributor like HP. The iDRAC should only have a single license option - either you have it (servers) or you don't (workstations/laptops).
But I digress. Thanks both of you.