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443
April 10th, 2023 17:00
IDRAC - showing hard drive failure even after replacing a new hard disk
Hi Dell,
Our customer have changed the hard disk and the hard disk is working fine but the idrac show fail.
Let us know is there anything can be done ?
iDRAC & LC firmware is 3.34.34.34
Thank you
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DELL-Young E
Moderator
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5.3K Posts
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April 10th, 2023 22:00
Hello, could we try an iDRAC reboot?
https://dell.to/3KqHKMv
DELL-Marco B
Moderator
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3.9K Posts
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April 11th, 2023 00:00
Hello,
yes I confirm, no impact in the production of the server.
LEE888
1 Rookie
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58 Posts
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April 10th, 2023 17:00
By the way, the hard disk information is still showing old information.
LEE888
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58 Posts
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April 10th, 2023 20:00
LEE888
1 Rookie
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58 Posts
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April 10th, 2023 22:00
Hi Dell,
Reboot idrac or reset idrac will not impact to the server running host right ?
Thank you